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How to Advertise Your Business Effectively
Introduction
Many businesses know they need to advertise, but with all the choices it can be very overwhelming. Should you focus on direct mail, online ads, social media, TV, radio or print ads? While everyone's business is different, there are key steps that every company should follow to advertise their business effectively.
Steps
Know your audience
Who is your target market? What do they do for a living? What do they read or watch? How old are they? What is their personality? Don't know the answer to this? Call your best customer and ask or send out a survey. These answers will help you figure out what your brand personality is and in turn how they like to be marketed to.
Know your competition
How do you differentiate from the competition? What makes your product or service better? Why should a customer choose you over your competitor? The answer to these question, should lead you in the correct direction of how you should promote yourself.
What's in it for them?
Make sure you are answering your future customer's question, "What's in it for me?" In other words, why should people pick your product or service over another? Keep your messaging simple. Don't list 12 benefits - focus on one key benefit.
Make contacting you easy
Is your web address and phone number clear? Or is it cluttered in too much copy and gets lost? If your future customer can't easily find contact information right away, they will most likely move onto a competitor.
Be Consistent
Use the same logo, color palette, fonts and images in all online and print promotion. If you are flipping through your local business journal, does your ad match all of your other branding? If you hand your business card to someone at a networking event, does it match your other materials? Does your website match your business card? Consistency over time creates trust.
Logo & Name
While having a great logo & name is only one part of a brand, it will be the one item that repeats itself the most in your advertising. Does it send out the message you want? Does it appeal to your target audience? Is the name easy to remember? Does it stand out from your competitor?
Keep it simple
The philosophy I use at my design company, is that simple is most often better. Don't try to cram too much information into your advertising. You normally only have seconds to appeal to your customer, so keep it simple. Focus on these four basics: 1. "what's in it for me" message/headline. 2. logo 3. contact info 4. branding elements (the same color palette, fonts, and images that hit your target market).
Have a marketing strategy
Do you normally advertise at the spur of a moment when opportunities come your way? Or do you have a marketing plan in place? A key to measuring your ROI (return on investment) is to have a plan to begin with. Without having a solid plan from year to year, you can't tell which combination of advertising gave you the biggest return.
Use social media
No matter what type of advertising you end up using, don't forget to incorporate social media. Where else can you interact with your current and potential customers daily? But remember, social media is not a hard sell. It's a gradual building of trust as they get to know your brand. Make sure your blogs and messages are directly related to your goals and keywords. To learn more about keywords, read 10 ways to increase your web traffic.
Conclusion
While every business has a different target market, the steps to figuring out who that is will be the same. Know your target market and your competitors. Remember be consistent, keep it simple and make sure your contact information is easy to find no matter the media. Remember free tools such as a Facebook fan page, LinkedIn and Twitter can be a great way to stay in your audience's mind. Are you still not sure what will work for your company? Meet with a marketing expert who can develop a plan with you.
I own Bauerhaus Design, Inc. and regularly write about marketing strategy, social media, and graphic design on my blog at www.bauerhaus.com.
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4 Comments
All excellent points, Rebecca.
But I need to add one absolutely critical marketing necessity that was not mentioned...
That is, you not only need to understand your target audience — you need to GET YOUR POSITIONING MESSAGE IN FRONT OF THEM. REGULARLY.
That's the most fundamental way you change market perceptions in your favor.
Al Shultz
http://www.alshultz.com/
Great article.
What is your position on someone being involved in all areas of the company, instead of bigger companies(ex:Receptionist, bid guy, laborer, etc)?
Would this be an advantage against the competition?
I'm in Lawn Care and although I've thought about advertising that I'm involved in all areas of operations, I also felt it might do more bad then good.
Thanks,
Chris Lanpher
http://www.clslawncare.com
Great article.
Alejandra Pelaez
The Latin Box
Chief Commercial Brain
www.thelatinbox.com
404 328 62893
Great article.
Alejandra Pelaez
The Latin Box
Chief Commercial Brain
www.thelatinbox.com
404 328 62893
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