FOCUS BRIEF
Apple has finally officially announced its long-rumored tablet computer. Called the iPad, the device has many features of interest to consumers and gamers. However, Focus believes the device could be of benefit to users at many small and mid-size businesses (SMBs). Herewith, five reasons why.
- Immediate Usability. The iPad runs iPhone applications with no software modifications required. And there are iPhone/iPod Touch apps for a wide range of business activities and functions, from CRM to billing to travel management. This means that if your business is already using iPhone apps, moving to the iPad should present no problems. (Like the iPhone and iPod Touch, the iPad also comes with several applications already installed for tasks such as e-mail and contact management).
There are already numerous iPhone/iPod Touch apps that provide varying levels of compatibility and interoperability with Microsoft Office applications and files. In addition, versions of Apple’s iWorks programs, which include word processing, presentation creation and editing and other functions compatible with Microsoft Office, are available for the iPad for $9.95 per application. The ability to create, review and project presentations from an iPad may be sufficient to justify its use at many companies.
- Powerful Portability. Every Apple iPad includes a 1-gigahertz (GHz) central processor, a promised 10 hours of battery life and a 9.7-inch touch screen. The iPad is also only one-half inch thick and weighs approximately 1.5 pounds. This combination of features gives the iPad more computing power and speed than any smartphone, and greater portability than many if not most notebooks (and at least some netbooks).
- Comprehensive Connectivity. Every iPad is equipped with Wi-Fi and Bluetooth, with 3G cellular connectivity available as an option. In addition, the 3G-equipped iPads will be unlocked, which means that users can pick and choose from among cellular carriers. This will provide greater flexibility and freedom of choice than is currently available with iPhones or their direct competitors, each of which is so far tied to a single specific carrier and that company’s pricing.
- Attractive Pricing. With retail pricing starting at $499 for a 16-GB, Wi-Fi-equipped model, the iPad is competitive with many higher-end netbooks and lower-end notebooks. And the iPad promises its own version of the user experience that has attracted millions of users and thousands of application developers to the iPhone and iPod Touch platforms.
For those willing to go with AT&T as their 3G carrier of choice, that company is offering iPad users an unlimited data plan for $29.95 per month. That price includes free access to AT&T’s thousands of Wi-Fi hot spots, including most Starbucks locations and many other public places. (A plan capped at 250 megabytes of data per month is also available for $14.99 per month.) Focus believes this is very aggressive pricing that other carriers may be forced to match if they want to compete with AT&T for iPad user accounts. Focus also believes that if the iPad is successful, that success could raise the visibility of connectivity and data speed problems cited by users across the U.S. These appear to be caused by user demand growing faster than carrier network capacities, which AT&T and others are striving to increase.
- Apps and Accessories. Apple has emphatically proven its ability to attract both users and developers to the iPhone, the iPod and Apple’s AppStore. Focus expects this trend to continue and accelerate with the introduction of the iPad. This means that if there is not yet a compelling application for your particular business available on the iPad, there probably will be such an application soon. Also, the iPad will support connection to accessories such as a physical keyboard, cameras, projectors and external displays. Focus believes that current and future applications and accessories will enable a growing range of configuration and deployment options that can be tailored to specific business needs and goals.
Focus believes that the Apple iPad represents an evolution of the mobile computing platform with potentially great significance to business users and the developers who build applications designed for them. The strengths of the iPad platform and its developer support offer particular promise to SMB decision makers with limited budgets and IT resources. If this describes your organization, Focus believes that you should take a close look at the iPad.
I have spent more than three decades translating what technical people say and do into language that non-technical businesspeople and consumers can understand and upon which they can act. Before joining Focus as Director of Research, I was most recently Principal Analyst and Managing Editor of DortchOnIT.com, 'an independent voice for technology-dependent people.' I've also been a senior analyst at Aberdeen Group, Robert Frances Group (RFG), and Yankee Group. I've helped established and emerging vendors to craft go-to-market messages and strategies aligned with users' goals and needs, and companies of all sizes and types to choose and deploy IT solutions more successfully. In 1990, I wrote "The ABCs of Local-Area Networks" (remember those?), a book published internationally in three languages by Sybex, Inc. A transplanted "Noo Yawker," I work in San Francisco, live about 50 miles north in beautiful Santa Rosa and can be reached directly at mdortch@focus.com.
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8 Comments
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Dead on. I'd do it for my business, except I am OK with my pricier, heavier, higher-performance win 7 laptop (also 10 hours using both batteries). Question: 16 GB hard drive, or SSD?
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Flag FlaggedHi Wayne,
Apple website specifies that the iPad will boast capacities of, "16GB, 32GB, or 64GB flash drive."
http://www.apple.com/ipad/specs/
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Flag FlaggedSingle app at a time mode will kill productivity. Not being able to toggle between email and a spreadsheet or a web page as reference will kill it in the business world.
but the real Key question is durability. Can it stand up to everyday use in a business environment?
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Flag FlaggedHi Eric,
Lack of multitasking is a matter of software upgrade and I suspect Apple is holding on this card to spur demand once competition hots up in this space.
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Flag FlaggedHi Guys,
Yes the multi-tasking issue is interesting. A friend of mine has jailbroken his iPhone and makes me really jealous as he can run multiple apps, have Skype running in the background etc. iPhone OS 4.0 is looming and I'm really hoping this will solve some of these issues that have already been proven to have a workable solution in the innovator community.
Best,
Justin
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Flag FlaggedOne of the vertical markets markets that the iPad might be a useful tool is the electronic medical record market. The iPhone paradigm has returned the native app to as being a primary venue for entering and reading data. Because of the economy of battery power and screen real estate, the use of a web browser to access an exact replica of the web application is unwieldy. With the popularity and expected ubiquity of the iPad, I believe that more EMR vendors or iPad developers will start to roll out applications specifically for the EMR market.
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Flag FlaggedHey Michael,
I've been doing some research on the iPad...both you and Trevor really had a solid beat on the pulse of the iPad and the changes it would bring to technology as well as culture.
I am wondering if you would share with us where you are now in your thinking with regards to the iPad? Is it what you had thought? Do you see some different trends or possibilities? Any new thoughts?
And thank you for this article...it was really helpful to me!
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Flag FlaggedThanks to everyone for your comments, and especially to Scott Morris for asking for an update. There are other interesting discussions going on at Focus.com about the iPad and ERP (http://focus.com/c/BkM/), CRM (http://focus.com/c/BjO/) and as a laptop/notebook replacement (http://focus.com/c/Be2/). I've also written a more recent blog entry about why I use (and, frankly, love!) my iPad every business day, which you can read at http://bit.ly/WhyiPad
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