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Information Technology Group

Discussions

 

Michael E. Dortch

 Expert

 8 Groups

Posted on Oct. 12, 2009

Dell + Salesforce.com = More & Better CRM for SMBs?

Dell has begun selling Salesforce.com subscriptions, some available with Dell-provided services for data cleansing, integration with incumbent applications and other services. Dell and Salesforce.com are specifically focusing these new offerings on small and mid-sized businesses, promising to reduce the time, cost and risks associated with adoption of a hosted CRM solution. Will these new offerings affect how hosted CRM and software as a service (SaaS) are viewed at your organization? If so, how? If not, why not?

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