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CRM RESEARCH CENTER

 

The products, the players, the pitfalls.

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Give your sales and marketing team the competitive edge with the right CRM solution. Download your comparison guide now.

FORMAT: PDF    LENGTH: 7 pages

SFA could be the key to an even more effective sales team. Learn what you need to know about this important technology in this guide.

FORMAT: PDF    LENGTH: 31 pages

SFA could be the key to your sales reps' growth. But will they resist your implementation? Download your Market Primer now.

FORMAT: PDF    LENGTH: 26 pages

ON-DEMAND WEBCAST:
Ease your employees’ fears about CRM! This on-demand Webcast gives you six proven strategies for overcoming common CRM hurdles.

Michael Dortch
Director of Research
Focus
PUBLISHED: Nov 23 2009


INTRODUCTION
The continuing evolution of the IT-empowered solutions that support CRM, ERP, SFA and numerous other ... read more >

Give your business additional flexibility with an on-premise CRM solution. Download your comparison guide now.

FORMAT: PDF    LENGTH: 7 pages

Return customers can account for up to 80% percent of sales. Use CRM to keep them coming back. Download your free research now.

FORMAT: PDF    LENGTH: 11 pages

SFA could be the key to your sales reps' growth. But will they resist your implementation? Download your Market Primer now.

FORMAT: PDF    LENGTH: 26 pages

ON-DEMAND WEBCAST:
DATE: Thursday, March 25, 2010
TIME: 10AM PDT / 1PM EDT

Small Business CRM: 5 Considerations


INTRODUCTION
The CRM or SFA (sales force automation) software market begin for small businesses in 1987 with the release of ACT!, now owned by Sage Software. Business cards and scribbled notes gave way to a custom ... read more >

James Gaskin

PUBLISHED: Nov 20 2009


Give your business additional flexibility with an on-premise CRM solution. Download your comparison guide now.

FORMAT: PDF    LENGTH: 7 pages

SFA could be the key to an even more effective sales team. Learn what you need to know about this important technology in this guide.

FORMAT: PDF    LENGTH: 31 pages

SFA could be the key to your sales reps' growth. But will they resist your implementation? Download your Market Primer now.

FORMAT: PDF    LENGTH: 26 pages

ON-DEMAND WEBCAST:
DATE: Tuesday, August 24, 2010
TIME: 10AM PDT / 1PM EDT

Give your sales and marketing team the competitive edge with the right CRM solution. Download your comparison guide now.

FORMAT: PDF    LENGTH: 7 pages

Return customers can account for up to 80% percent of sales. Use CRM to keep them coming back. Download your free research now.

FORMAT: PDF    LENGTH: 11 pages

SFA could be the key to your sales reps' growth. But will they resist your implementation? Download your Market Primer now.

FORMAT: PDF    LENGTH: 26 pages

ON-DEMAND WEBCAST:
DATE: Tuesday, April 27, 2010
TIME: 10AM PDT / 1PM EDT

Tim Cook
VP Sales & Marketing
Abtech
PUBLISHED: Jun 03 2010
INTRODUCTION
Companies coming out the recession have strengthened their strategic positions by leveraging two pop ... read more >

QUESTIONS AND ANSWERS
Read recent answers from experts in the Focus CRM community
Dan Snyder
Director of Technical Operations

Dan Snyder answered on July 28, 2010
Quite simply, CRM and especially ERP are hard, and competition is tough. In the ERP space, you have QuickBooks at the low end, NetSuite in the middle, and Oracle Financials / ... read more >
Answer This Question  | 
Read Answers (11)
Question on Sales
Mary Stevens asked on Aug. 2, 2010
Small business customer relationship management strategy.
David Morisseau answered on Aug. 9, 2010
Hey Mary, let me try my best at helping you out: Tip #1: I'm not sure how successful those companies are that are telling you they don't need CRM software, but from my experi ... read more >
Answer This Question  | 
Read Answers (4)
Question on Small Business
Paul McDonald asked on June 14, 2010
Is it worth it to implement a free CRM?
Peter Beddows answered on July 12, 2010
I'm not sure why Simon Gantley has not responded here but he has just posted a response to the INC article on the Inc article site pointing to another older thread about CRM h ... read more >
Answer This Question  | 
Read Answers (27)

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Community Activity

CRM EXPERTS

James E. Gaskin
Author / Consultant / Speaker
GaskinTech
10 Briefs  |  45 Answers
Michael Damphousse
CEO/CMO
Green Leads
5 Briefs  |  17 Answers
Phil Olivieri
Principal & Senior Consultant
PDO Associates
2 Briefs
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