Phone Systems RESEARCH CENTER
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2010 Enterprise Phone Systems Comparison GuideComparison Guide | Mar 18 2010 | 45768 Views
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Buyer's Guide: SMB Phone SystemsBuyer's Guide | May 15 2009 | 6362 Views
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Market Primer: Phone SystemsMarket Primer | May 19 2009 | 1832 Views
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5 Ways Small Businesses Can Create Happier CustomersWebcast | Aug 02 2010 | 1692 Views
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Skype for Business – Any BusinessFocus Brief | Aug 31 2010 | 57 Views
Updated for 2010! Take the guesswork out of selecting an enterprise-class phone system with our comprehensive Comparison Guide.
FORMAT: PDF LENGTH: 21 pages
Purchase the right phone system for your company! Read this Buyer’s Guide today to get the facts you need to find the best solution for your business.
FORMAT: PDF LENGTH: 26 pages
Virtually every company today needs a functioning phone system. Learn everything you need to know about current offerings in this FREE Market Primer.
FORMAT: PDF LENGTH: 23 pages
PUBLISHED: Aug 31 2010
INTRODUCTION
Starting with today, Skype Connect is an important step forward for businesses of all sizes to bring ... read more >
INTRODUCTION
Starting with today, Skype Connect is an important step forward for businesses of all sizes to bring ... read more >
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Cisco vs. ShoreTel: Who Really Delivers Value for Large Enterprise Companies?Comparison Guide | Mar 18 2010 | 21621 Views
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2010 Enterprise Phone Systems Buyer’s GuideBuyer's Guide | Mar 23 2010 | 18799 Views
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5 Ways Small Businesses Can Create Happier CustomersWebcast | Aug 02 2010 | 1692 Views
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Hosted VoIP/SIP Versus PBXFocus Brief | Jul 27 2010 | 245 Views
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Does a Hosted PBX Make Sense for Your Business Phone System?Focus Brief | Nov 25 2009 | 701 Views
Get the side-by-side comparison of industry’s leading Enterprise PBX solutions and vendors. Our Focus product specialists evaluated big players, like Cisco Systems and ShoreTel, across various feature categories.
FORMAT: PDF LENGTH: 21 pages
Our updated Buyer’s Guide will help you fully understand both your business phone system needs as well as the purchase process.
FORMAT: PDF LENGTH: 34 pages
Does a Hosted PBX Make Sense for Your Business Phone System?
INTRODUCTION
Two critical considerations for those considering hosted PBX solutions are voice quality and pricing. “The quality of hosted providers varies significantly and depends on how large the hosted co ... read more >
Michael E. Dortch, Director of Focus Research
PUBLISHED: Nov 25 2009
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2010 SMB Phone Systems Comparison GuideComparison Guide | Jul 30 2010 | 6249 Views
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Buyer's Guide: Small Business Essentials for VoIPBuyer's Guide | May 22 2009 | 1739 Views
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5 Ways Small Businesses Can Create Happier CustomersWebcast | Aug 02 2010 | 1692 Views
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Hosted VoIP/SIP Versus PBXFocus Brief | Jul 27 2010 | 245 Views
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The 2011 Corporation, Gone Green, Gone Mobile, Are You Ready?Focus Brief | Jun 03 2010 | 145 Views
NEWLY UPDATED: Learn how to put the power of hosted VoIP to work for your SMB. Download our FREE SMB Phone Systems Comparison Guide today.
FORMAT: PDF LENGTH: 15 pages
PUBLISHED: Jun 03 2010
INTRODUCTION
Companies coming out the recession have strengthened their strategic positions by leveraging two pop ... read more >
INTRODUCTION
Companies coming out the recession have strengthened their strategic positions by leveraging two pop ... read more >
QUESTIONS AND ANSWERS
Read recent answers from experts in the Focus Phone Systems community
Read recent answers from experts in the Focus Phone Systems community

Ben Fine
answered 4 hours 2 minutes ago
Check out Silver Networks. http://www.Silvernetworks.com has a great hosted solution that is bandwidth neutral and they have a softphone clientthat works both in a native OSx ... read more >
Check out Silver Networks. http://www.Silvernetworks.com has a great hosted solution that is bandwidth neutral and they have a softphone clientthat works both in a native OSx ... read more >
Question on Phone Systems
Louis Sarmiento
asked on July 20, 2010
daria lewis
answered on Aug. 9, 2010
Just find a new vendor to maintain, repair, optimize the Partner ACS system. The current vendor does not WANT to maintain, repair and optimize it. Parts are readily available ... read more >
Question on Customer Service
mike lee
answered on Aug. 20, 2010
The Customer, being the source of a company's revenue is the most important consideration and should get the highest priority. When a customer has an issue, he or she does n ... read more >
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Community Activity
PHONE SYSTEMS EXPERTS
INDUSTRY:
TechnologySUMMARY:
Joel Maloff is Principal Consultant for Maloff NetResults and was most recently Senior Vice President of Sales and Marketing for BandTel, one of the earliest SIP trunking providers. He was responsible ... read more >







