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Phone Systems RESEARCH CENTER

   
  FREE Live Online Event
Thursday, Sept. 16, 2010
8 a.m. - 1:30 p.m. PDT
  Topics covered include:
  • The UC Landscape
  • Finding the Right UC Solution
  • Facilitating Collaboration
  • And much more!


Updated for 2010! Take the guesswork out of selecting an enterprise-class phone system with our comprehensive Comparison Guide.

FORMAT: PDF    LENGTH: 21 pages

Purchase the right phone system for your company! Read this Buyer’s Guide today to get the facts you need to find the best solution for your business.

FORMAT: PDF    LENGTH: 26 pages

Virtually every company today needs a functioning phone system. Learn everything you need to know about current offerings in this FREE Market Primer.

FORMAT: PDF    LENGTH: 23 pages

ON-DEMAND WEBCAST:
DATE: Wednesday, August 25, 2010
TIME: 10AM PDT / 1PM EDT

Jon Arnold
Principal
PUBLISHED: Aug 31 2010


INTRODUCTION
Starting with today, Skype Connect is an important step forward for businesses of all sizes to bring ... read more >

Get the side-by-side comparison of industry’s leading Enterprise PBX solutions and vendors. Our Focus product specialists evaluated big players, like Cisco Systems and ShoreTel, across various feature categories.

FORMAT: PDF    LENGTH: 21 pages

Our updated Buyer’s Guide will help you fully understand both your business phone system needs as well as the purchase process.

FORMAT: PDF    LENGTH: 34 pages

ON-DEMAND WEBCAST:
DATE: Wednesday, August 25, 2010
TIME: 10AM PDT / 1PM EDT

Mark Williams
Unified Communications Specialist
PUBLISHED: Jul 27 2010
INTRODUCTION
...or how I learned to love the cloud

Does a Hosted PBX Make Sense for Your Business Phone System?


INTRODUCTION
Two critical considerations for those considering hosted PBX solutions are voice quality and pricing. “The quality of hosted providers varies significantly and depends on how large the hosted co ... read more >

Michael E. Dortch, Director of Focus Research

PUBLISHED: Nov 25 2009


NEWLY UPDATED: Learn how to put the power of hosted VoIP to work for your SMB. Download our FREE SMB Phone Systems Comparison Guide today.

FORMAT: PDF    LENGTH: 15 pages

Download this must-have toolkit before you purchase a VoIP solution.

FORMAT: PDF    LENGTH: 4 pages

ON-DEMAND WEBCAST:
DATE: Wednesday, August 25, 2010
TIME: 10AM PDT / 1PM EDT

Mark Williams
Unified Communications Specialist
PUBLISHED: Jul 27 2010
INTRODUCTION
...or how I learned to love the cloud

Tim Cook
VP Sales & Marketing
PUBLISHED: Jun 03 2010
INTRODUCTION
Companies coming out the recession have strengthened their strategic positions by leveraging two pop ... read more >

QUESTIONS AND ANSWERS
Read recent answers from experts in the Focus Phone Systems community
Ben Fine answered 4 hours 2 minutes ago
Check out Silver Networks. http://www.Silvernetworks.com has a great hosted solution that is bandwidth neutral and they have a softphone clientthat works both in a native OSx ... read more >
Question on Phone Systems
daria lewis answered on Aug. 9, 2010
Just find a new vendor to maintain, repair, optimize the Partner ACS system. The current vendor does not WANT to maintain, repair and optimize it. Parts are readily available ... read more >
Question on Customer Service
mike lee answered on Aug. 20, 2010
The Customer, being the source of a company's revenue is the most important consideration and should get the highest priority. When a customer has an issue, he or she does n ... read more >

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PHONE SYSTEMS EXPERTS

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