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Phone Systems RESEARCH CENTER

 

The products, the players, the pitfalls.

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• Learn which features can help your business
• Compare vendors side-by-side

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Take the mystery out of upgrading your phone system to a hosted PBX solution. Download your comparison guide now.

FORMAT: PDF    LENGTH: 13 pages

Purchase the right phone system for your company! Read this Buyer’s Guide today to get the facts you need to find the best solution for your business.

FORMAT: PDF    LENGTH: 26 pages

Virtually every company today needs a functioning phone system. Learn everything you need to know about current offerings in this FREE Market Primer.

FORMAT: PDF    LENGTH: 23 pages

ON-DEMAND WEBCAST:
DATE: Wednesday, January 27, 2010
TIME: 10AM PST / 1PM EST

HD VoIP Will Save the Day


INTRODUCTION
There comes a point in every disruptive technology’s life when it is not just an “acceptable alternative” to the entrenched techn ... read more >

David Hakala

PUBLISHED: May 13 2009


Get the side-by-side comparison of industry’s leading Enterprise PBX solutions and vendors. Our Focus product specialists evaluated big players, like Cisco Systems and ShoreTel, across 30 feature categories.

FORMAT: PDF    LENGTH: 13 pages

There are real cost advantages to implmenting IP PBX. Download your free buyer's guide today!

FORMAT: PDF    LENGTH: 15 pages

ON-DEMAND WEBCAST:
DATE: Wednesday, January 27, 2010
TIME: 10AM PST / 1PM EST

Does a Hosted PBX Make Sense for Your Business Phone System?


INTRODUCTION
Two critical considerations for those considering hosted PBX solutions are voice quality and pricing. “The quality of hosted providers varies significantly and depends on how large the hosted co ... read more >

Michael E. Dortch, Director of Focus Research

PUBLISHED: Nov 25 2009


VoIP PBX Trends: What You Need to Know NOW


INTRODUCTION
IP PBX systems have a variety of advantages when compared to legacy systems. For one, the small refrigerator-sized cabinet that took up most of a “telephone closet” has now been replaced b ... read more >

Joel Maloff

PUBLISHED: Nov 20 2009


Save time with this free IP Phone Comparison Guide. All of the research has been compiled for you. Download your free paper now!

FORMAT: PDF    LENGTH: 3 pages

Download this must-have toolkit before you purchase a VoIP solution.

FORMAT: PDF    LENGTH: 4 pages

ON-DEMAND WEBCAST:
DATE: Wednesday, January 27, 2010
TIME: 10AM PST / 1PM EST

HD VoIP Will Save the Day


INTRODUCTION
There comes a point in every disruptive technology’s life when it is not just an “acceptable alternative” to the entrenched technology, nor even “as good as” the entr ... read more >

David Hakala

PUBLISHED: May 13 2009


A Google Voice Account Is Worth What??


INTRODUCTION
But it is often said among eBayers, “The winner of an auction is the one who pays more than anyone else thinks a thing is worth for something the seller didn’t think was worth keeping.&r ... read more >

David Hakala

PUBLISHED: May 13 2009


QUESTIONS AND ANSWERS
Read recent answers from experts in the Focus CRM community
Patrick Dial
CEO,CFO,VP,Director
Broadview Networks
Patrick Dial answered on March 12, 2010
Broadview Networks is a CLEC and has developed a solution called OfficeSuite for the 4 to 50 employee office that is high quality and is easy to manage with tons of features.O ... read more >
Answer This Question  | 
Read Answers (24)
Question on Phone Systems
Karen asked on July 20, 2009
Are there any disadvantages to VoIP?
Andrew Beresford answered on Feb. 7, 2010
There are only two reasons to buy an IP-PBX product or service 1. To reduce opex costs e.g. PBX rental/maintenance, call costs 2. New features e.g. voice mail, multimedia, ... read more >
Answer This Question  | 
Read Answers (17)
Question on Phone Systems
Brett asked on Oct. 13, 2009
Polycom or Cisco?
Rick answered on Jan. 21, 2010
Brett, Thinking Phone Networks is a hosted VoIP provider and we integrate voice with business applications. We are particularly successful in assisting clients with multiple ... read more >
Answer This Question  | 
Read Answers (29)

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Community Activity

PHONE SYSTEMS EXPERTS

Shaun Kelly 
CEO
Okohoma
4 Group Posts
Bil Moore 
Solutions Consultant
Strategic Products & Services (SPS)
5 Answers  |  25 Group Posts
Nick Panayi 
Founder
emorfie
3 Briefs  |  30 Answers  |  6 Group Posts
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