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Adam O'Neill

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40 points

July 21, 2011

Adam O'Neill and 1 other person answered this question

Is there a way to find out who gives a thumbs up or thumbs down to our comments?

Hello Nipun,
Thank you for sharing. I look forward to this option in the future.
Adam

July 21, 2011

Adam O'Neill and 2 other people answered this question

Can you define what "cloud" is, in layman's terms?

Deb and Andrew I really appreciate the quick replies, and the simplicity of your answers (for my benefit). Thank You!
Could you share how cloud is leveraged in business? Advantages/disadvantages vs alternatives. more

Information Technology

Cloud Computing

July 5, 2011

Adam O'Neill and 14 other people answered this question

What is your favorite thing about Twitter? What is your least favorite thing?

Richard I can see you are a smart man!

July 5, 2011

Adam O'Neill is now following Richard Fouts and 16 other people

June 29, 2011

Adam O'Neill and 3 other people answered this question

Do you view your company's culture as a competitive advantage for the organization?

100% everyone in the organization seems to be a fit for the company culture. People are also encouraged and empowered to share new thoughts, ideas, etc. and the different departments work together better than I have seen anywhere else. It was actually shocking to me ... more

Human Resources

Company Culture

Competitive Advantage

June 25, 2011

Adam O'Neill and 14 other people answered this question

Should a CEO be actively involved in an employee recognition program?

Carol thank you for the kind words and I too would to thank Caty for producing this question.
To clarify my comments, I do believe upper management (depending on organization could be VPs, C-Level Execs, etc.) should be actively involved in employee recognition programs and coming ... more

General Management

Human Resources

Employee Recognition

June 23, 2011

Adam O'Neill asked a question

How important is video to a company's success?

Sales & Business Development

June 23, 2011

Adam O'Neill recommends this answer by Evan Hamilton

How does an organization develop a customer experience strategy?

I agree with James, you need to really understand your customers. This goes beyond just trying to think like them. Some tactics to truly understand them are:
1. Try using your competitors' products. Suddenly you'll become an end-user, and understand what frustrates you.
2. Go out and ... more

Customer Service

Customer Experience Management

Customer Experience Strategy

Customer Loyalty

June 23, 2011

Adam O'Neill and 6 other people answered this question at this roundtable

Strategies for Getting In: How to Reach That Prospect You MUST Talk To [6/23 @ 1 pm]

Are you comfortable calling a prospect on their cell phone?

I am completely comfortable if their cell phone has been shared by them via email, business card, or on their voicemail. I have some prospects who I deal with through SMS on their cell phone as well. it all depends on the relationship that has ... more

June 23, 2011

Adam O'Neill and 8 other people answered this question

What's the best swag you've received at a conference?

Electronics has always been good (as mentioned USB sticks are quite popular -- we offered one that doubled as a wristband and it went over very well.).
I work in Healthcare and pocket sized hand sanitizers seem to be a big hit with the nursing ... more

Human Resources

Corporate Ethics

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General Management

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