Amar Sharma

I started with pizza-hut as a server and was promoted to the Restaurant Manager post within 9 months of my employment. I was then responsible for running the store.

Chief tasks handled -

Strategy Planning and management

Responsible for maintaining 100% service level for the restaurant

Implementing world class service strategies.

Ensuring rendering of high quality services resulting in customer delight.

Handling operational functions like pre-shift staff briefings, creating the duty roster, shift management and daily sales report

Achievements -

Received customer maniac awards thrice

Won the Suggestive selling contest with highest APC

Many Recognitions From Team Members and Management

Received mails from worldwide customers for good service

Won the Highest Number of comment cards contest ( It was held in 54 stores and I came First )

Was promoted as a buddy trainer ( responsible for training in the staff ) in just 6 months and manager in just 9 months.

and then I joined Genpact BPO, where I was working with the new accounts process handling the UK Credit cards. I was a process developer there and later on I was the operations manager responsible for managing the new accounts operations with about 400 employees in it.

Later on, I left that job because I wanted to do something of my own. I started a Event management company and since then I have been into events. I am organizing all kinds of events.. music concerts, Dj Nights, Corporate Events, Product launch, Celebrity management, Etc.

I am launching another company next month. Which is not related to events, its a different niche but my company would work in 15 cities of INDIA.