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Amit Grover
Amit Grover
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Jill
Sept. 3, 2010
How important is CRM integration with your phone system?
CRM integration and use come about when executives mandate it, and it's combined with some reinforcing pressure, such as tying compensation to participation, or listing deal activity to commissions on that deal. They also come to widespread use if they simplify life on the front ... more
answered this question
May 28, 2010