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Aurelio Tinio

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Individual Contributor, Focus

40 points

April 6, 2010

Aurelio Tinio recommends this answer by Caty Kobe

Are you ready to manage iPads?

I purchased an iPad over the weekend, and I absolutely love it. The user interface is simple and the device itself is very quick - even on my slower home network. I think I got close to 13 hours of use (watching videos, downloading multiple ... more

Information Technology

Feb. 16, 2010

Aurelio Tinio asked a question

Does your business still use IE6? Why?

Information Technology

Feb. 10, 2010

Aurelio Tinio and 5 other people answered this question

Google Buzz and Business?

Certainly, I think there is relevance for Google Buzz in Business.
It can serve the same market currently addressed by yammer and present.ly in enterprise microblogging while simplifying deployment when it gets added to Google Apps.
If anything, the barriers to entry seem to have been lowered ... more

Jan. 21, 2010

Aurelio Tinio recommends this answer by Scott Albro

What is the biggest issue facing a Sales Manager today?

Designing a sales process and organization that will scale. I would include the following in this:
1. Demand: How will we create demand in the market that yields opportunities for the sales organization? How will I engage those opportunities?
2. Sales Cycle: What does a prototypical sales ... more

Jan. 14, 2010

Aurelio Tinio recommends this answer by Scott Kaye

CRM for call centre management?

I've used Salesforce.com in a recent venture. had its pros and cons.
Pros: like the iphone...everyone is building to it...putting apps on the appexchange.
that may or may not be valuable, depending on what it is that you need.
There are a couple of software ... more

Customer Service

Information Technology

Contact Centers

Jan. 14, 2010

Aurelio Tinio answered this question

Video-conference is on the come up, but do you believe it will hit the mainstream (beyond the Fortune 500) in the next several years?

I think it will become mainstream and believe that along with Cisco the top technology provider in the space will likely be Skype.
Particularly interested in how people will take to Skype on TV, as recently announced at the 2010 CES Conference.
http://share.skype.com/sites/en/2010/01/skype_on_your_tv.html
Another possibility would be the ... more

Information Technology

Jan. 8, 2010

Aurelio Tinio and 2 other people answered this question

Any advice on how to make your website for free?

Google Sites would be my recommendation.
http://sites.google.com/
Even when the service was still JotSpot, I've found it to be the quickest and easiest way to get a simple website up. For your purposes it sounds like it would be a good fit, and yes it is ... more

Information Technology

Hosting and Bandwidth

Sept. 30, 2009

Aurelio Tinio recommends this comment by Tom Milligan

Key factors for small businesses in deciding to off-shore?

Off-shoring is a trend that started in the early 1990's and, until recently, was reserved for large centers. As IP Telephony and other technologies have become more affordable, off-shoring has become more affordable to the masses. As a result, IBM predicts over 3 million agent ... more

Customer Service

July 29, 2009

Aurelio Tinio recommends this comment by Jessica Groopman

Focus Research Team's insight of the week from our ongoing buyer surveys

Just to add to what Amit is saying, I think Company Culture plays a definite role in "The Deal Sealer"-- or what it is that really puts a buyer 'over the finish line' in terms of going from shortlist to purchase. I say company culture, ... more

July 29, 2009

Aurelio Tinio recommends this answer by michael camp

What are the advantages of a LAN vs. a WAN? The disadvantages?

Implicit in the naming convention, the selection of a LAN or WAN is driven by the location(s) of the people / equipment to be networked. If everyone is co-located, you're going to implement a L(ocal)AN. If you have a mix of people, co-located as well ... more

Information Technology

June 26, 2009

Aurelio Tinio recommends this answer by Vividh

What are some of the best Web conferencing solutions available for meetings of 25 to 50 people?

Hi Lea,
Try Fuze Meeting.
http://www.fuzemeeting.com/
You can share videos, documents and other multimedia files in High Definition. It also works on iPhone so if any of your attendees want to attend your meeting via iPhone, it's possible.
Please don't hesitate in contacting me if you need ... more

Information Technology

Unified Communications

June 25, 2009

Aurelio Tinio and 2 other people answered this question

Does anybody know of a really good online StartUp Guide?

Marc Andreeson (Netscape Co-founder) had a good series of blog posts a couple of years back which I found to be informative and insightful.
Check out:
http://blog.pmarca.com/2007/06/the_pmarca_guid_1.html more

Information Technology

June 25, 2009

Aurelio Tinio and 4 other people answered this question

Skype on iPhone is definitely worth a look, it usually results in higher quality calls vs Fring. more

Information Technology

June 16, 2009

Aurelio Tinio recommends this comment by Szabolcs Kosa

Do you use or plan to use cloud services such as Amazon Web Services or Google App Engine?

We are using GoGrid as our cloud hosting provider for business critical systems and all web presence for our clients. I think they provide a very good service with full virtualization, without downtimes (0 during a 8 months period) for a great price. Scalable and ... more

Information Technology

June 15, 2009

Aurelio Tinio recommends this answer by Debbie Cohen-Abravanel

What's the best way to boost employee morale after valued team members have been laid off?

My company has just been going through this unfortunate situation and I am not sure how easy it is to keep up morale, however, I suppose morale and job security go together. In order for the remaining employees to feel job security there needs to ... more

Human Resources

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