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Barrett Powell

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Technology Business Development Consultant, WBP Consulting, LLC

34 points

Barrett was previously with Hewlett-Packard and IBM in Sales and Business Development positions. He also was a Business Development Executive with a number of venture funded startups in the Research Triangle area. Barrett focuses on leverage his experience and technology ...

Barrett was previously with Hewlett-Packard and IBM in Sales and Business Development positions. He also was a Business Development Executive with a number of venture funded startups in the Research Triangle area. Barrett focuses on leverage his experience and technology background to help companies solve problems and bring products to market.

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WEB: Barrett Powell

Jan. 27, 2012

Barrett Powell and 2 other people answered this question

Why does SalesForce.com have such a vast footprint?

I had a Treo. I loved it!

Sales Force Automation

Sales Process Improvement

Jan. 11, 2012

Barrett Powell is now following Kerri Groves

Jan. 11, 2012

Barrett Powell and 30 other people answered this question

Is CRM really worth the hassle?

Kerri,
That is very refreshing. I'd like to lean more about your company as I write about and consult on this very subject. In the past we have seen companies adding (or attempting to) functionality in order to cover some part of a analyst's feature ... more

Customer Service

Jan. 11, 2012

Barrett Powell and 1 other person answered this question at this roundtable

New Year, New You, New (& Old) Networking Tools [1/10 @ 4 pm]

Can influence really be measured? What tools do you recommend for building or tracking influence?

Influence with who? Justin Beeber has over 16 million followers. I don't know what his Klout Score is but I'm pretty sure it is up there. But I doubt he has much influence over say...a physician considering a new cancer treatment plan or a company ... more

Sept. 17, 2010

Barrett Powell and 6 other people answered this question

Are "open source CRM" systems really open source?

One more aspect I would like to add is that the spirit of Open Source is also one of extension. In other words, Open Source offers a company like SugarCRM the ability to have localized versions of their product initially developed and to have a ... more

Open Source Technologies

Open-source CRM

Sept. 17, 2010

Barrett Powell and 8 other people answered this question

Are CRM solutions living up to their promise?

As others have said, CRM is a tool. Individuals and companies with the process and strategic customer plans in place to leverage technology tools like CRM will see it live up to it's hype. Those without good processes and plans will simply automate bad plans ... more

Sept. 17, 2010

Barrett Powell and 3 other people answered this question

What steps should enterprises take when developing their unified communications strategy?

Start with the customer and work your way back into the company. Survey or focused groups are good to gather information from a broad user and customer base.
Once you have a good understanding what the expectations are from the end customer both outside and ... more

Information Technology

Unified Communications

Unified Communications Implementation

Unified Communications Strategy

Sept. 17, 2010

Barrett Powell and 10 other people answered this question

If you're considering Unified Communications, would you go with a premise-based solution or hosted?

Having owned my own business also where we implemented an on premise based system, I would strongly recommend hosted.
The cost of keeping up with the on premise system far outweighed the benefit of being able to customize and control how the system was being ... more

Information Technology

Sept. 17, 2010

Barrett Powell and 3 other people answered this question

How can SCRM help companies better meet their customer's expectations?

By talking and Tweeting less and listening and following more.
The other day, I posted a Twitter comment about my soon to be ex-hosting company I have had for over 8 years and how unhappy I was. It wasn't 15 minutes later I had a ... more

Customer Expectations

Sept. 14, 2010

Barrett Powell and 8 other people answered this question

Is telepresence and unified communications the same thing?

No, one is an architecture and the other is a form of delivery of part of that architecture. more

Information Technology

Unified Communications

Sept. 14, 2010

Barrett Powell and 9 other people answered this question

What are the benefits of cloud-based unified communications?

Deployment, upgrades, and maintenance are the biggest pluses to a cloud based system.

Information Technology

Cloud-based Computing

Cloud-based Servers

Cloud-based Storage

Sept. 14, 2010

Barrett Powell and 4 other people answered this question

What is a main factor for implementing unified communications?

I would say it used to be cost, but is probably more an issue of training and maintenance. more

Information Technology

Unified Communications

Unified Communications Implementation

Sept. 14, 2010

Barrett Powell and 6 other people answered this question

When you buy unified communications from a vendor, what are you physically buying?

To me, unified communications means that every possible touch point with a prospect, lead, or customer is provided as a solution from a single provider. This means that online web based chat, e-mail, and web conferencing for example are also aware of telephony (IP or ... more

Information Technology

Corporate Telephony

Sept. 14, 2010

Barrett Powell and 5 other people answered this question

Customer Experience Management vs. Customer Relationship Management? What's the difference?

Easy...
CRM - Company facing to help manage the prospect to lead to customer to continued customer process and events.
CEM - Customer facing to deliver on the objectives of the CRM. more

Sept. 14, 2010

Barrett Powell and 14 other people answered this question

What are the top challenges of implementing a CRM system?

1) Lack of user buy in
2) Lack of planning (objectives)
3) Lack of (sufficient) implementation resources (financial and human)
Solutions are being oversold and under-utilized for many reasons. Add to this the fact the target is moving...market forces and a changing economy have created ... more

Implementing Crm

Sept. 13, 2010

Barrett Powell and 18 other people answered this question

What is the number 1 reason why business intelligence projects fail?

Like any project, failure is due to a lack of planning before hand. The pre-planning is the time to set goals and objectives and a clear plan to meet those goals.
Changing project objectives and poor planning will kill any project. more

Information Technology

Business Intelligence

Business Intelligence Software

Business Intelligence System

Sept. 13, 2010

Barrett Powell and 25 other people answered this question

Should BI Teams Reside on the IT or the Business Side?

Both. The consumer of data (business) must have input. If the data is not in a format that is useful, it benefits no one.
On the other hand, IT knows where the data exist, how to access it.
They should both be at the table ... more

Information Technology

Business Intelligence

Sept. 13, 2010

Barrett Powell and 13 other people answered this question

What are some BI trends that we have seen in 2010?

The biggest trend is the move from large time consuming and costly implementations to smaller more agile and simple to use tools that can be implemented in weeks or months instead of many months or years.
We are also seeing BI in more places, such ... more

Information Technology

Business Intelligence

Trends for 2010

Sept. 13, 2010

Barrett Powell and 8 other people answered this question

What should companies consider before investing in a BI solution?

Understand who the consumer of the data will be and what they need. Understand what is the value of having the right data in the right format for those data consumers. What is the impact to the company? Is it more sales? If so, how ... more

Information Technology

Business Intelligence

Following 5 Topics

Enterprise Resource Planning

Information Technology

Unified Communications

Following 1 Person

Followed by 3 People

Knowledgeable in 8 Topics

Information Technology

#652 of 2263

#58 of 243

#644 of 1456

Unified Communications

#52 of 112

#18 of 27

Business Intelligence

#151 of 246

#471 of 636

#1186 of 2156