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Bino Gamel

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Solutions Integration Architect, Siemens Enterprise

10 points

May 3, 2010

Bino Gamel recommends this comment by Jonathan Hochman

Unified Communications: what's it going to take at your company?

I would like tot thank you all for your posts. I am begining to expand my company's VoIP system into a broader UC environment, hopefully one which will also include video, and your replies have raised some interesting questions.
My main concern/ continuing issue with ... more

Information Technology

March 2, 2010

Bino Gamel recommends this comment by Michael Salowey

What is the most formidable impediment to business success with IP telephony?

Why spend all that time, effort and money on "upskilling" to take over support of the telephony, when the IT department can do what they have been doing for years with many data processing applications, like Hosted Storage and CRM?
Outsourcing is tried and true ... more

Information Technology

March 2, 2010

Bino Gamel recommends this comment by Eric Hastings

Is Skype a viable option for large call centers?

Maybe I’m missing the point here. Does the question pertain to technology or with practical business advice? Just because the technology is there to do something it does not mean that you should do it. Second, the least cost option is not always the best ... more

Information Technology

Feb. 15, 2010

Bino Gamel recommends this comment by Mandy Swan-Brown

Who are IP telephony's most effective champions at an organization, and why?

All aspects of the business if possible;
Finance - for cost savings, ROI benefits
Facilities - stress their knowledge will still be required for communicatons or they will not be onside.
IT - they will need to support it and you going forward, single interface, ... more

Information Technology

Feb. 15, 2010

Bino Gamel recommends this comment by Andrew Baker

How best to win over skeptics of new IT initiatives?

Michael,
The first thing that any successful IT initiative needs is the perception (or realization) that it's really a business initiative. Which means that you need a business sponsor.
Projects driven from the IT department tend not to be successful, even if they are necessary, unless you ... more

Information Technology

Jan. 20, 2010

Bino Gamel asked a question

DECT vs. WiFi? 2 Different Technologies, Needing Mobility w/n a Hospital.

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