With nearly 30 years of telecom experience under my belt - technical, operations, sales (direct and indirect), management (sales, operations and channel) - working throughout North America, and the South Pacific, I have gained a great deal of knowledge, through first hand ...
With nearly 30 years of telecom experience under my belt - technical, operations, sales (direct and indirect), management (sales, operations and channel) - working throughout North America, and the South Pacific, I have gained a great deal of knowledge, through first hand experiences.
My customers have taught me values and lessons that I mentor to my teams, partners and other customers through 'best practices'.
One of the biggest lessons I have learned?
Value:
"It's unwise to pay too much, but it's unwise to pay too little.
When you pay too much you lose a little money that is all.
When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing you bought it to do.
The common law of business prohibits paying a little and getting a lot - it can't be done. If you deal with the lowest bidder, it's well to add something for the risk you run.
And if you do that, you will have enough to pay for something better."
John Ruskin, 1819-1900 Author, Influential Critic, Philospher
The second biggest lesson I have learned?
Hold 'people' accountable for their actions:
In business, if you agree to buy something from someone, hold them accountable from beginning to end. Do so by setting up staged payment plans, keyed off of completion of stages, preagreed on a Milestone Activity Plan/Chart - you will be both be better business partners in the end - and 'neither' will get burned.
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I do like Chris Nordman's answers, but I would most strongly agree with his position on Polycom. Especially consider their HD offerings, the clarity will blow you away - even those callers that do not have HD (yet, coming), ... more