Brad Lindemann

Sales channel leader, direct marketer, and builder of high performing teams for consumer-centric organizations. A strategic thinker and metrics-based problem solver with a track record of success across multiple business disciplines.

Recognized operations, DTC marketing, & business development executive with 23+ years combined agency, BPO, and client-side success optimizing P&L's, business unit ROI achievement, and building strong client relationships thru on-time/on-budget execution & results delivery. Areas of focus include sales channel leadership, client relationship development & new business growth, consumer marketing strategy & execution, agency partner due diligence, call center operations management & performance improvement, business process mapping & process re-engineering, maximizing consumer experience & loyalty, cross-organization relationship building & transformational change, customized people development & performance management execution, team building, CRM database strategy & business requirement definition, cradle-to-grave metrics identification/definition/validation, and business unit results interpretation & financial analysis.

The first 13+ years of Mr. Lindemann's career were spent on delivery of marketing & business services, heavily focused on sales operations, client relationship management, and multi-million dollar business development efforts. The last 10+ years of his career have been spent on the client-side in the Healthcare and Insurance markets, building/leading direct-to-consumer distribution and alternative sales distribution channel businesses (+/- 65 markets). This includes developing strategic plans for competing in the post Healthcare Reform (HCR) marketplace.

Beyond Healthcare and Insurance, Mr. Lindemann also has significant experience as a business partner to fortune 500/100 organizations within the Communications, Financial Services, Catalog/Online Retail/Direct Response, CPG, and Automotive industries.

Specialties
1) Business Development & Client Relationship Growth

2) Sales Operations/Contact Center Performance Management

3) Direct Marketing & Direct-to-Consumer Channel Leadership