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Brent Mellow
CEO,
akaCRM
0 points
Brent Mellow is the founder of akaCRM and a Principal of the company and has more than 20 years of experience in sales, marketing, partner management, business finance and infrastructure. Brent completed salesforce.com training in 2003 after having been ...
Brent Mellow is the founder of akaCRM and a Principal of the company and has more than 20 years of experience in sales, marketing, partner management, business finance and infrastructure. Brent completed salesforce.com training in 2003 after having been a customer of salesforce.com for the two prior years. In all, Brent has nearly a decade of experience with salesforce.com.
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WEB: Salesforce Services
Sept. 14, 2010
Brent Mellow
and
14 other people
answered this question
What are the top challenges of implementing a CRM system?
There are 4-5 items that make for a successful adoption, but the key for my company has always been the discovery and doing a quality business process review. If the consultant (or client itself) doesn't understand or have uniform agreement on the objectives, processes and ... more
