Bruce Kearns

What are some fundamental basics that companies should address before jumping in to the world of BI?

Dec. 13, 2010

Bruce Kearns and 1 other person answered this question

I agree with all of Margaret's points. I would like to add two things though that I think are absolutely essential to maximizing the selection, implementation, and eventual ROI of a BI project.
The first is in having a performance oriented culture. Too many efforts fail ... more

Business Intelligence Implementation

Business Intelligence

1 more topic

Nov. 30, 2010

Bruce Kearns and 2 other people answered this question

What's the difference between a happy employee and an engaged employee?

I could not agree more with David. Tapping into the strengths of employees is the key to generating quantum leaps in productivity, innovation, and performance. People love doing what they are good at. An approach I have used in the past is to have employees ... more

Nov. 30, 2010

Bruce Kearns answered this question

What are some viable ERP options for a small, but growing apparel-based retail operation?

The answer really depends upon whether your business is strictly retail, or if you also engage in apparel manufacturing. A general list is available here..
http://www.apparelsearch.com/software_erp_enterprise_resource_planning.htm more

Small Business

What are companies doing wrong when implementing ERP systems?

Nov. 30, 2010

Bruce Kearns and 7 other people answered this question

In my experience, I have found that many organizations do not have a solid understanding of where value is created and enhanced in their organization. The benefits of a properly implemented ERP system should enhance those processes where value is created or enhanced, while maximizing ... more

Business Value

ERP Software Selection Best Practices: What are your 3 tips for selecting an ERP software?

Nov. 30, 2010

Bruce Kearns and 12 other people answered this question

1. Understand and document your processes and needs. Know and highlight the difference between which processes can be accomplished with an industry standard approach, and those that are unique and potentially differentiate you from your competition, or at least will require you to find vendors ... more

Nov. 30, 2010

Bruce Kearns and 3 other people answered this question

Are there hidden costs I should be concerned about when buying ERP software?

Absolutely there are hidden costs. The first, and likely the most significant, is people costs. How are you going to maintain the software, and what investments do you have to make in your current staff to ensure that they can maintain and evolve the software ... more

What benefits does ERP bring your organization?

Erp Managers

Nov. 30, 2010

Bruce Kearns and 1 other person answered this question

I have had good and marginal experiences with ERP implementations. I think the value that ERP brings to an organization is a holistic data model and best-practice processes for addressing many of the mundane things that an organization must do. This, in theory, allows for ... more

Enterprise Resource Planning

Enterprise Software

Which vendors are excelling with "social project management"?

1 more topic

Nov. 22, 2010

Bruce Kearns and 3 other people answered this question

I have noticed the trend of an increasing use of social tools to complement traditional PM -- especially in the area of software development. The driving forces behind this are the adoption of AGILE programming techniques and the use of geographically distributed development teams. I ... more

According to Salesforce.com, 73% of CRM users do not use 50% of the functionality available to them in their CRM systems. What do you think is the reason for this?

Nov. 17, 2010

Bruce Kearns and 9 other people answered this question

I have personally been involved with two full scale CRM implementations, and another re-implementation -- all of which were successful in meeting the stated business goals. One of the key problems with CRM implementations, and subsequent user adoption, is that the expected business goals and ... more

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