Share what you know with millions of people

Focus is the best place to turn what you know into remarkable content

×

Bruce Rasmussen

Follow Following Unfollow

Managing Director, Carpe Diem Consulting

8 points

I own a management consulting firm (www.carpe-diem.com.au) that assists B2B clients with strategic planing, strategic marketing, sales effectiveness and social media strategy. A major project is providing sales and marketing readiness for Microsoft Partners throughout Asia Pacific (www.pdcaustralia.com).

Dec. 17, 2010

Bruce Rasmussen and 11 other people answered this question

Sales Calls Best Practices: What are your 3 tips for successfully getting through the gate keeper?

The key seems to be to NOT try and "get through" them. Here's a great blog post I discovered a couple of years ago, with thoughts from a genuine gatekeeperer on what people try - and what actually works.
http://thesaleswars.wordpress.com/2008/04/05/the-wisdom-of-the-gatekeeper/ more

General Management

Dec. 17, 2010

Bruce Rasmussen is now following

Dec. 17, 2010

Bruce Rasmussen is now following

Dec. 17, 2010

Bruce Rasmussen is now following

Dec. 9, 2010

Bruce Rasmussen and 1 other person answered this question

How do you shift your team's mentality from sales to customer experience?

Jeremy - am just chewing through this right now in an assignment with a major Australian telco. A few suggestions.
The key I think is to realise that - with all the will in the world - a leopard won't change it's spots, so you have ... more

Customer Service

Customer Expereince

Dec. 7, 2010

Bruce Rasmussen recommends this answer by Tony Zambito

Sales Enablement: What are the top sales enablement trends to watch in 2011?

The year 2011 will shape up to be a transformative one for sales enablement and I believe there will be significant rethinking on how sales enablement is integrated into organizations. Several trends that point to transformation are:
Trend 1: A shift from sales relationship to ... more

Sales Enablement

Following 3 Topics

Following 0 People

Followed by 0 People

Knowledgeable in 7 Topics

#17 of 22

#86 of 99

#237 of 290

#299 of 341

#375 of 419

General Management

#971 of 1194

#1733 of 2156