Share what you know with millions of people
Focus is the best place to turn what you know into remarkable content

Sept. 4, 2011
Carol Anne Prosje
recommends this answer by
Marilyn Suttle
When is it OK to say no to a customer?
When a customer wants something that you can’t give him, if you explain the reasons behind your inability to grant his wish and offer an alternative, you can typically get the relationship back on course. Feeling that they’ve been treated fairly is more important to ... more
Following 1 Topic
Following 0 People
Followed by 1 Person
Knowledgeable in 19 Topics
#18 of 21
#32 of 45
#52 of 87
#79 of 90
#105 of 137
#75 of 151
#90 of 155
#129 of 159
#176 of 244
#178 of 311
#320 of 466
#253 of 466
#268 of 470
#459 of 785
#737 of 1194
#968 of 1429
#983 of 1456
#1154 of 1481
#1654 of 2984







