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Chris Nordman

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Senior Products & Services Manager, Ziff Davis B2B Focus, Inc.

1253 points

Knifefighter. Experienced telesales call center management. VoIP Telephony, CRM & ERP expertise.

Chris Nordman recommends this answer by John Fox

July 6, 2011

What is your least favorite corporate buzzword/consultant-speak?

Thanks Chris, you're setting a high watermark. Here are the rules-of-the road for today's sprint: I'll be collaborating with Joseph on the deck since Craig's out of pocket today. Michael's heads-down on the preso to monetize the payload. Steve's socializing the top-line revenue generators with ... more

Human Resources

Boiling the Ocean

Chris Nordman is now following Cindy Louis and 9 other people

July 5, 2011

Chris Nordman recommends this answer by Scott Mersy

June 29, 2011

Does the "Revenue Performance Management" message actually work?

Like Michael Brown and David Raab, above, I'm skeptical. Could "revenue performance management" simply be marketing cover for the fact that, as noted in the recent Focus.com info-graphic "Marketing Automation by the Numbers", Marketing Automation can't crack 10% market penetration? (See http://socialmoxie.wordpress.com/2011/06/22/wild-woolly-world-of-marketing-au... )
Revenue contribution and ... more

Focusmarketingrt

Marketing Automation

Chris Nordman recommends this answer by Brian Vellmure (@BrianVellmure)

May 16, 2011

What is your definition of social CRM?

Social CRM is a strategy aimed at aligning the organization's value chain around the emerging social customer.
The Social Customer represents a new breed of customers that have emerged along with the growth and adoption of social (and other emerging) technologies.
The Social Customer:
(1) Is bombarded ... more

Chris Nordman and 27 other people answered this question

May 3, 2011

How did you learn about Osama Bin Laden's Death? TV? Twitter? Facebook? Text message?...

Text from a friend saying "I guess Bin Laden regrets having the "find current location" setting active on his iPhone" more

Information Technology

Chris Nordman recommends this answer by Sarah Gogin

April 7, 2011

How will the cancellation of games due to the NFL lockout affect your perception about the NFL?

First, I feel most betrayed especially by the players. I, along with all of the other fans, support them, watch them, care about what happens to them and spend our hard earned money on expensive tickets to watch them play. When these players who 1) ... more

Chris Nordman recommends this answer by John McCoy

March 29, 2011

What is the best office prank you have ever seen or participated in for April Fools?

I once conspired with a VP of operations to announce a "re-org" on April fools day. The re-org was "in an attempt to facilitate cross-training and help everyone get a better view of operations".
The new Org chart was great! Several managers and their direct ... more

Human Resources

Office Environment

Chris Nordman recommends this answer by marcus stronen

Feb. 28, 2011

Has anyone dropped salesforce.com and migrated to another CRM platform? If so, to who and why?

Salesforce is a great application, depending on your business type/size, but it's incredibly expensive, the contracts are misleading, and it lacks integration into other aspects of business management.
Leaving will save you a lot of money, and time - if you migrate to the right software. ... more

Chris Nordman recommends this answer by Kevin Gaither

Feb. 8, 2011

Sales Compensation Best Practices: What are your 3 tips for developing a sales compensation plan?

Commission plans are never perfect but here are 3 tips to increase your probabilities of success:
1. Keep it simple and transparent. If the salesperson can't figure out quickly and easily if they're on track to make or exceed target commissions, you'll have a mis-directed salesperson. ... more

General Management

Compensation Policy

Chris Nordman recommends this answer by Rick Kadet

Jan. 18, 2011

Can the US economy maintain its recent growth with consumer spending accounting for 70% of GDP?

This question should actually be in several parts. The fact that consumer spending is about 70% of GDP is somewhat irrevelant to whether or not we can maintain our recent growth. In fact, it can be argued that consumer spending is far to high for ... more

Economic Downturn

Economic Growth

Economic Policy

Chris Nordman and 2 other people answered this question

Jan. 12, 2011

Starting a new business: Is it a "turn-off" to use a freebie email address for your contact info?

Yes, especially if he is trying to present his company as professional and established. A quick, inexpensive fix is Google apps (http://www.google.com/apps/intl/en/business/index.html). They have an inexpensive (maybe free) email that can use the domain name of his website. more

New Business Models

Starting Own Business

Chris Nordman answered this question

Jan. 12, 2011

If you were going to hire a corporate spokesperson, whom would you hire and why?

Fonzworth Bentley: Puff Daddy's former assistant/butler/hype man
(http://www.optimuscrime.com/images/farnsworth.jpg)
1. Style. If you want your corporate message to show your hip and progressive attitude towards business, who better to demonstrate that than the foremost connoisseur of fashion?
2. Diversity. Show the world that your products, services ... more

Brand Awareness

Chris Nordman recommends this answer by Martin Fettig

Jan. 12, 2011

When does BI make sense over an end to end ERP solution?

I think that it all depends on how happy the company is with the current solutions they have in place. If they Are happy with both their stand-alone financial solution as well as their stand-alone MRP solution then a BI solution may be the best ... more

Information Technology

Business Intelligence

Becky Denniston selected a best answer for

Jan. 11, 2011

What are the most ridiculous things you have seen a job applicant(s) do?

This answer can be a story about ridiculous job application, resume, interview, and/or follow up.

Human Resources

Career Development

Following 8 Topics

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Following 11 People

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