Chris Selland is an experienced technology Analyst, Investor and Business Development / Marketing executive, with deep domain expertise in the areas of enterprise software, service & CRM strategies as well as technology industry economics, alliance strategies, and corporate development/M&A.

Mr. Selland founded Reservoir Partners L.P., a CRM/enterprise software advisory & consulting firm in 2001, which merged in 2004 with Aberdeen Group (acquired by Harte-Hanks) where he served as Vice President of Sell-Side Research. Mr. Selland also served as an M&A/market advisor for Covington Associates, an Investment Bank specializing in Mergers & Acquisitions in the enterprise software and services industries. He also served as Vice President of e-Business Strategies at the Yankee Group, a technology research and consulting firm which was acquired by Reuters.

Mr. Selland has also held senior sales and marketing positions at JAZD Markets, EasyLobby, SoundBite Communications (NASDAQ:SDBT), eSupportNow, Primix Solutions, ON Technology, Computer Associates and Ingersoll-Rand.

Mr. Selland is currently a Board member at Snow Beverages, a manufacturer of uniquely refreshing, natural, sparkling beverages. In addition to his role as a Focus Expert, he blogs frequently on technology trends and companies for StockTwits (http://www.stocktwitstech.com) and SiliconANGLE (http://siliconangle.net/ver2/author/chrisselland/)

Mr. Selland is past President of the Customer Relationship Management Association (CRMA). In addition, he has been frequently quoted in major business and industry publications, and is a past member of the CRM Magazine Editorial Advisory Board. He is an accomplished public speaker and presenter, having chaired and spoken at numerous leading industry conferences.

Customer Service, Marketing, Sales, Contact Center, CRM, Marketing Automation, Phone Systems, Construction & Engineering, Energy & Utilities, Manufacturing, Technology, Telecommunications, M&A, Economics, Consolidation, Mergers, Acquisitions