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Dan Belanger

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President, Beltech Group

256 points

• Business Owner for 15 years.
• Consulting, Implementation, and Training Services.
• Distributors, Light Manufacturers, Service Contractors.
• Universities, and numerous other Industry Demographics.
• Warehouse Space Utilization, Bar-Code Technology.
• Inventory Control, Business Software.
• Training in Safety and Business Operations Best Practices.
• Director of ...

• Business Owner for 15 years.
• Consulting, Implementation, and Training Services.
• Distributors, Light Manufacturers, Service Contractors.
• Universities, and numerous other Industry Demographics.
• Warehouse Space Utilization, Bar-Code Technology.
• Inventory Control, Business Software.
• Training in Safety and Business Operations Best Practices.
• Director of Information Technologies for a 24 branch, 300 employee, HVAC Distributor.
• Formal Education in Information Systems, Interpersonal Communications, Business Management.

Specialties• Warehouse space evaluations and usage recommendations and implementation.
• Inventory control development and best practice training.
• Bar-Code technology setup, training, implementation.
• Getting more from your software system, software system implementations.
• Speaking-workshops-seminars for regional or national association meetings.

» read more » read less

WEB: http://beltechgroupinc.com/

May 21, 2012

Dan Belanger and 6 other people answered this question

What are the most important sales pipeline metrics?

We don't maintain any specific or detailed metrics as we believe they can be limiting. We do live by a thought that "It's all talk until money changes hands."
So our Primary pipeline exists of deposits in the bank. When a customer exits the pipeline ... more

May 21, 2012

Dan Belanger and 11 other people answered this question

What are some simple tips to ensure proper email etiquette?

Here's a list of cautions when emailing.
1. Sending before you mean to. Enter the recipient's e-mail address only when your e-mail is ready to be sent. This helps reduce the risk of an embarrassing misfire, such as sending an important e-mail to the wrong ... more

Email Campaigns

Email Etiquette

Email Marketing

April 29, 2012

Dan Belanger and 9 other people answered this question at this roundtable

Social Media and Content Marketing For Business Q&A [4/24 @ 11 am]

If your CEO asks why it's important to blog, how do you answer?

Our goal is to use our Blog to:
(1) Provide some type of relative information to all markets. For example QR code technology applies to business and the end consumer. With this goal we are not focused on new business but on information.
(2) Keep ... more

Content Marketing

April 16, 2012

Dan Belanger and 7 other people answered this question

Is CEO of Virgin Richard Branson correct about his 7 tips to customer service success?

Sir Richard Branson does not follow the crowd - nothing wrong with that. I flew Virgin America Airlines from Las Vegas to JFK and back every week for a year. While the basic customer care needs were met, there were extras like cabin lighting in ... more

Customer Service

Richard Branson

April 9, 2012

Dan Belanger and 10 other people answered this question at this roundtable

Navigating the Torturous Tension Between IT and the Business When Moving to the Cloud [4/30 @ 1 pm]

Who drives the move to the cloud? Business or IT?

Both. It is the responsibility of the I/T group to interview and fully understand the need and goals of the business, business partners, and human resource. The end user be that the business owner, shareholders, staff, executives, or vendors are the true drivers of technology. ... more

Information Technology

Cloud Computing

March 7, 2012

Dan Belanger and 2 other people answered this question

What does a CIO do to move from a technology to a business organization?

Bill, ... when I started my business, we were to be a software firm as that was my background. However, I demonstrated my business knowledge as a primary skill and my technology expertise as the tool that I use to make businesses enjoy profit.
My ... more

Information Technology

March 7, 2012

Dan Belanger and 8 other people answered this question

What is the best email marketing tool/service for a small startup?

Robert, we've used Constant Contact for 4 years. Email marketing works best when there is value associated with the email - value than can be enjoyed by the audience regardless of demographic. Best $15.00 a month that I've ever invested.
We send our action email ... more

Email Campaigns

Email Marketing

Email Marketing Campaigns

Feb. 19, 2012

Dan Belanger and 18 other people answered this question

Should Founders be CEOs?

It is my opinion that ...
Some business founders make great CEO's, however more often than not a business founder is not the best person to sit in the CEO chair. Running a business can be miles apart from founding one. A CEO wears many ... more

Human Resources

Feb. 7, 2012

Dan Belanger and 8 other people answered this question

What are the biggest risks in a software evaluation?

Hmm ... software. Maybe the Focus people can help me figure out how to edit my reply and then Save it. Edit worked - Save did not. more

Information Technology

Business Software

Enterprise Software

Jan. 22, 2012

Dan Belanger and 11 other people answered this question

How do you see the desktop vs laptop vs tablet vs mobile debate playing out?

The large mainframe went the way of the small desktop size server.
The desktop size server went the way of the - Just as powerful Notebook/Laptop.
The workstation that used common peripherals went the way of the open peripheral systems.
The Notebook/Laptop is given way ... more

Information Technology

Consumer Electronics

Jan. 15, 2012

Dan Belanger and 27 other people answered this question

Death by PowerPoint! How do we tell someone that quantity of complex slides does not equal quality?

Linda, I plead guilty!
When a person is passionate about the presentation and material, it is so easy to try and put all that passion in the PowerPoint.
Truth is that the PowerPoint presentation is a method of bringing the highlights to focus, and then ... more

Human Resources

Information Technology

Jan. 8, 2012

Dan Belanger and 12 other people answered this question

Employee engagement surveys. In or out? Relevant or not? Is there something better?

A business has 5 primary assets with the first and foremost being People both Customers and Employees. Question this? Try doing without them for one day.
Surveys and questionnaires are only one of the methods to determine what position you are in. Nothing beats face-to-face ... more

Human Resources

Employee Engagement

Employee Satisfaction

Employee Survey

Jan. 8, 2012

Dan Belanger and 16 other people answered this question

Will 2012 be the year of the customer?

I think that some companies will continue to make the customer the focus and others will not. I do believe we will get back to more verbal and face-to-face conversations and this will have a genuine impact on business and personal relationships. more

Customer Service

Community Management

Jan. 8, 2012

Dan Belanger and 21 other people answered this question

Will inside sales continue to replace field sales?

No. Not as long as Humans remain Humans. People still need to have face-to-face contact. Are things the same as 20 years ago? We've simply added other allied methods of communication, and have adjusted some of the age old methods. Events and environment are different; ... more

Inside Sales Tactics

Nov. 14, 2011

Dan Belanger and 67 other people answered this question

What do you consider the difference between a manager and a leader?

The textbook answer is that a "Manager ensures things are done right" and a "Leader ensures that the right things are being done." My take? ... A Leader empowers people by helping them learn and removing roadblocks. A Leader has no fear of job loss ... more

General Management

Human Resources

Nov. 6, 2011

Dan Belanger and 46 other people answered this question at this roundtable

Customer 2.0 Is Mad as Hell [11/3 @ 11 am]

Are face-to-face conversations still the most powerful way to connect with a prospect?

Complex and tricky question. There is no right or wrong answer. Depends on the product, the targeted audience, and the method of presentation. more

Oct. 24, 2011

Dan Belanger and 42 other people answered this question

What do you do when a candidate has misspellings on their resume?

I want to talk with anyone who may be a match for the position. Heaven forbid that we would turn away the best candidate just because of an error. I certainly would not want someone that got lucky on the first pass with spelling, and ... more

Human Resources

Career Development

Aug. 31, 2011

Dan Belanger and 3 other people answered this question

How do you approach interviewing candidates?

Craig, there are many recommended styles and formats regarding interviews. When dealing with people, great care must be taken to truly find out who the person is, where they've come from, and who they could become.
*Approach the interview NOT as an interview but as a ... more

Human Resources

Aug. 31, 2011

Dan Belanger and 2 other people answered this question

What are the "costs" of poor project management?

Delayed implementation resulting in lost opportunity value. Interruption in the day-to-day business activities. Negative impact on internal and external customers. Each of these will have an impact on monetary and perception costs. more

Information Technology

Project Management

Aug. 29, 2011

Dan Belanger and 47 other people answered this question

What's the best project management advice that you've ever been given?

Begin with the end in mind and always add at least 30% in time allowance. So if you believe the project will take 90 days, add another 30. It many cases it never hurts to finish early yet in all cases it always hurts to ... more

Information Technology

Project Management

Project Planning

Aug. 10, 2011

Dan Belanger and 104 other people answered this question

What do you think successful people do that others don't?

Successful People - Understand what Success means to them. Then they set their minds to accomplish those events and goals that will drive that success - and they don't sweat the small stuff inbetween. more

Aug. 10, 2011

Dan Belanger and 52 other people answered this question

How much does correct spelling and grammar matter when blogging?

Spelling and Grammar have a strong impact on Blogging - because it is the way you communicate that determines the level of trust your audience has regarding your thoughts. You care about spelling; and the audience believes you care about the subject. You know ... more

Aug. 3, 2011

Dan Belanger and 5 other people answered this question

Have you used SWOT (strength, weakness, opportunity, threat) for planning?

Yes for some 15 years. The SWOT methodology can be used for any aspect of business or personal activities. Like performance reviews, SWOT should be applied more than once a year. I use SWOT for any new endeavor I am considering, and in qualifying customers ... more

July 31, 2011

Dan Belanger and 38 other people answered this question

You own a popular local coffee shop, Starbucks moves across the street. What do you do to compete?

Focus on what you do and why customers come to your coffee shop. Right now that may be because you are the only player. The challenge: Starbucks, due to their marketing and visibility gives people that warm and fuzzy - comfortable feeling. What is it ... more

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