Share what you know with millions of people
Focus is the best place to turn what you know into remarkable content
Dan Monette
International Sales,
Vela Systems
0 points
Expertise in building Value-Added Reseller channels to become predictable sources of revenue.
June 29, 2011
June 29, 2011
asked a question at this roundtable
June 7, 2011
Dan Monette
and
5 other people
answered this question
Should Sales Reps or Account Managers be responsible for upsells or renewals?
I generally do not support paying sales reps for annual (software) maintenance contract renewals. (I am referring to selling engineering software to SMBs) If the ISV consistently releases quality software, and if the post-sales technical support team consistently provides excellent customer service, the renewal becomes ... more
