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Dec. 5, 2011
Darren Tyler
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12 other people
answered this question
Ideally where should Customer Service sit within an organisation?
One thing I can say for certain is that Operations, Customer Service, or IT should never report through to the CFO or any other finance department head for that matter. I have had first hand experience with this arrangement and it has severely impacted our ... more
Dec. 5, 2011
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Belldon Colme