I am a 20+ year IT professional with wide experience in many IT roles, including management, team leadership, project management, business analysis, systems analysis and development, and process analysis. I have successfully built a career driven by a “total customer ...
I am a 20+ year IT professional with wide experience in many IT roles, including management, team leadership, project management, business analysis, systems analysis and development, and process analysis. I have successfully built a career driven by a “total customer" satisfaction ethic in industries as diverse as healthcare, banking, real estate, quick service food, publishing, financial services, print mail, and multi-channel retail apparel.
My experience as a consultant affords me the skills necessary to move fluidly between business and technical functions, collaborating with colleagues of widely different backgrounds and skill sets, while my experience as a member of staff sensitizes me to the realities of organizational behavior and the need to build effective win-win relationships that generate results.
With a background in technical and business analysis I dig into the details, while my background in management keeps me grounded in the strategic vision.
Additionally, as a long-time member of an international public speaking organization, I possess excellent written and oral communication and presentation skills that enable me to effectively present the right information in the right way.
Specialties: IT department and team management (on- and off-shore), business case development, business analysis, business process analysis, vendor relationship management, project requirements development, IT systems and database design and development.
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A skilled Business Analyst is essential to identifying all key and non-key stakeholders; exploring ... more