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Dennis Howlett

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CEO,CFO,VP,Director, ACR

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Oct. 28, 2011

Dennis Howlett and 4 other people answered this question

Why did Oracle buy RightNow?

A simpler answer: http://www.zdnet.com/blog/howlett/oracle-buys-rightnow-sends-memo-to-salesfor...

Customer Service

Jan. 15, 2011

Dennis Howlett recommends this answer by Scott Albro

Please discuss the opportunities for SMBs to successfully use and deploy CRM.

The factors driving CRM adoption in the small business segment include:
1. In spite of much rhetoric to the contrary in places like Silicon Valley, the SMB segment is under-penetrated by the CRM vendors. Approximately 60% of CRM buyers are first timers and most of those ... more

Information Technology

Cloud Computing

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