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Don Wilmer

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Small business CRM expert with many years of experience in product management, sales process automation and social media integration. Expert in Google Apps integration with CRM and accounting apps.

Sept. 22, 2010

Don Wilmer recommends this answer by Rick Kadet

How do you evaluate the potential of a business?

Since you question relates to a small business that you might start, you don't have to think very big initially. What you need is an analysis of a market need in your area that is not being met, for example a shoe store with none ... more

Small Business Owners

Small Business Success Rates

Sept. 20, 2010

Don Wilmer recommends this answer by Nancy Nardin

Is it worth it to implement a free CRM?

Hi Paul,
Your question is one of the most commonly asked questions about CRM. Part of the reason is that there isn't one perfect answer. Focus has some great papers on CRM - the buyer's guide is one I highly recommend. It gives readers ideas on ... more

Contact Management

Sept. 20, 2010

Don Wilmer and 4 other people answered this question

What is the most cost effective website design, commuication and CRM organization tool?

Mary, if you are a small business and looking for a web presence, email (with text & video chat), calendaring, online word processing & spreadsheet, plenty of storage for emails & Docs and a lean but effecting contacts managements systems: you can try Google Apps. more

Information Technology

Sept. 20, 2010

Don Wilmer recommends this answer by Todd Hodgen

If you're considering Unified Communications, would you go with a premise-based solution or hosted?

I guess I'll be the odd man out on this topic. As a vendor of on premise equipment, much of my business is replacing hosted system after customers tire of the quality issues they have. You don't have too look to far to find someone ... more

Information Technology

Sept. 20, 2010

Don Wilmer recommends this answer by Kimberly Cogswell

As a small business owner, what is the ONE problem which keeps you up at night?

I wish I new, right now everything keeps me up at night. If I'm not worried about something, then I'm day dreaming about what could be. I'll let you know when I get some more business and can really see where things are going. Kimberly more

Entrepreneur Strategies

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