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Douglas Wolf

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Marketing and Business Development, REA Inc.

18 points

June 6, 2011

Douglas Wolf and 8 other people answered this question at this roundtable

Why Your SMB Should Consider Investing in CRM [5/26 @ 11 am]

Why aren't SMBs using CRM?

I think we get it after 3 interations.

May 17, 2011

Douglas Wolf and 9 other people answered this question

What are the top barriers to CRM Success?

Lazy salespeople who do not want to document their work. There is a pervasive sense among salespeople that they should be exempt from recording their interactions and planning the future. more

Customer Service

May 16, 2011

Douglas Wolf and 12 other people answered this question

Who is really to blame for high gas prices: Big Oil, Saudi Arabia, speculators or supply?

The primary reason is the devaluation of the dollar. The FED has deliberately driven down the worth of the the dollar and because oil is priced in that currency, the relative price has risen.
The big shock to the US economy will come when the ... more

May 10, 2011

Douglas Wolf and 1 other person answered this question

What are best practices for building solid customer relationships?

Steven Covey 7 Habits author says it our job to create an emotional bank account. We make deposits by truly listening and then following through on our promises. By making deposits, we have a reserve to draw upon when the problems occur. One more thing ... more

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