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Eduardo Launa

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Founder and Partner, GTM

48 points

Eduardo Launa is now following Carlos Hidalgo

May 11, 2011

Eduardo Launa and 105 other people answered this question

May 11, 2011

POLL: Do you access LinkedIn from your mobile device? (Y/N) If yes, please specify the device.

Yes, iPhone4 and an iPad as Marly :)

Information Technology

Linkedin for Business

Eduardo Launa published a brief

April 9, 2010

Measuring ROI on a new CRM purchase.

Eduardo Launa and 2 other people answered this question

March 15, 2010

Outlook-CRM integration: is any as good as or better than Microsoft's?

Well now many of us still use Outlook and continue to use it at least for a year or two.
I think an important point is that the integration works well and if not is easy to fix.
One of the things I like of ... more

Information Technology

Eduardo Launa and 6 other people answered this question

March 15, 2010

How helpful is an auto dialer in an outbound call center?

I agree with Nik.
Be careful I personally don´t like predictive dialing unless you are trying to recover debts :).
But there are many options on the way between manual dialling and predictive dialling.
And as Nik states be careful with regulations as automatic machine ... more

Call Center Company

Eduardo Launa and 3 other people answered this question

March 15, 2010

What CRM system can I run on apple snow leopard?

Thank you for the article Guy, I will have a look at it as I have been asked this some times.
A couple of CRM that aré less MS Internet Explorer oriented are vTiger & Sugar CRM, both have web and will run with Firefox. ... more

Apple Snow Leopard

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