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Eduardo Pedroza
Business Consultant,
Independent Consultant
44 points
Currently an independent consultant working on Commercial, Sales and Marketing projects related to Internet Sales, CRM, SFA.
Background in sales operations, strategic planning and commercial development matters. Expierience as a leader implementing ERP, CRM and SFA initiatives globally.
Background in sales operations, strategic planning and commercial development matters. Expierience as a leader implementing ERP, CRM and SFA initiatives globally.
July 9, 2010
Eduardo Pedroza
and
7 other people
answered this question
Focus Research Insight: How did you know when it was time for CRM?
Time to build a relationship with the customer is before contacting them, build a relationship means know them, before you contact them is better to find out how your customer is, core business, style, etc. Then you can build a stronger relationship. The rest is ... more
