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fernando pliego

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Consulting Director, Deloitte

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March 3, 2011

fernando pliego and 4 other people commented on a brief

6 Tips for Driving Social Sales Success

Thanks Barbara to share this… I agree with your 6 points and furthermore, I’ll tell that all these are mandatory steps for any project that one company wish to start, spatially the first three tips. On the other hand, I totally agree that Social Selling, ... more

Human Resources

Barbara Giamanco

Oct. 21, 2010

fernando pliego and 5 other people answered this question

Which vendors will survive in the CRM market?

The vendors who will survive should have a value proposition with the following characteristics:
a) Verticalization: the way that companies sale, market and serve their customers are very different in every industry (e.g. Telco, CPG, Pharma, etc) each one has a very different issues and ... more

Customer Service

Crm Consulting and Sales

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