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Jan. 30, 2012
Frank Alvarado
and
8 other people
answered this question at this roundtable
Understanding Customer Service in 2012
[1/26 @ 1 pm]
Do you know of any companies that are offering support over Facebook successfully?
it is all a part of the whole... I agree with other replies that points at the use of websites interfaces and other out of the web (phone) the good thing is all can be integrated, and you leave the customer the choice of using ... more
Dec. 29, 2011
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