George Ruzzier

My experience in IT and telecommunications has led me to my current position as a consultant/auditor of voice/data/web products. My partner and I provide the following services.

1.) Voice/Data Audits. While other telecom agents use this as a sales only tool ("Your rates are too high, we can do better if you switch your service to us"), we perform a historical billing audit. We will look at your bills, get information from your carrier and ensure that you are paying the contracted rate. We also ensure that any changes that have been requested are properly billed. In our experience, we find errors in over 80% of our audits. WE then do all the paperwork, calling and escalating with the carrier. Once we secure the refund, an actual check is sent to the customer. Telecom is a slimy business and we want to ensure that everyone is clear on what is transpiring. We also often lower new monthly bills as a result of our audits as well. We work on a contingency basis and don't get paid until the savings are realized. This process will not tie up your internal IT/Finance resources and will only take up about 1/2 hour of your time. If there is a need, we will also do a physical audit of your network.

2.) Independent Voice/Data/Web agents. We will work with your team to develop an optimized solution for your voice/data/web needs and then get quotes from multiple carriers that best fit your need. Our clients range from small Mom and Pop shops to national chains with networked international locations.

My background includes many years in IT leadership as well as experience working for a telecommunications carrier. My partner has years of experience working for AT&T and networking. Our efforts have resulted in audits which have produced refunds anywhere from $5K to $400K. We have also saved customers thousands of dollars a month in their recurring bills. The process is painless and costs nothing if we don't find you savings.

Specialties:

Telecommunications/Network (Voice/data/web/VoIP,) consulting/auditing, operational efficiency, hospitality consulting.