Ginger Conlon, editorial director of 1to1 Media, is responsible for the direction and day-to-day editorial operations of executive journal Customer Strategist, as well as the award-winning online publication 1to1 Magazine, its e-newsletter, blog, and podcast series. Additionally, she serves as ...
Ginger Conlon, editorial director of 1to1 Media, is responsible for the direction and day-to-day editorial operations of executive journal Customer Strategist, as well as the award-winning online publication 1to1 Magazine, its e-newsletter, blog, and podcast series. Additionally, she serves as president of the New York chapter of the American Society of Business Publications Editors.
Ms. Conlon is a 20-year industry veteran, having covered sales, marketing, and customer service strategies and technologies since starting her journalism career. Previously, she served as editor-in-chief of CRM magazine. Prior to that, she was managing editor, technology editor, and Web supervisor for Sales & Marketing Management magazine. In addition, Ms. Conlon has contributed to several business books, including Capitalizing on the Voice of the Customer, CyberSelling, and the online chapters of CRM at the Speed of Light, 4th Edition. She has also worked as a business book editor for such authors as Jay Conrad Levinson and George Colombo. Ms. Conlon is a graduate of the Pennsylvania State University.
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