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July 21, 2010
Gloria Braunschweig
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22 other people
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Why do IT and lines of business have so much tension?
The lack of ITIL processes and procedures leaves the IT department suspect in most companies. I have walked the line for over 30 years between IT, financial, and business management. IT most often is reactive with a you-broke-it we-fix-it attitude. IT is fixing problems, caused ... more
June 21, 2010
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