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Graham Clark
Managing Partner,
Customer Results
18 points
Graham is a recognized leader in transformational multi-channel customer interaction, contact, collaboration, customer experience and enterprise social strategy and project/program execution with deep global experience. He is an entrepreneur who has help launch 5 companies in the past 8 ...
Graham is a recognized leader in transformational multi-channel customer interaction, contact, collaboration, customer experience and enterprise social strategy and project/program execution with deep global experience. He is an entrepreneur who has help launch 5 companies in the past 8 years in addition to his consulting leadership assignments. His career was grounded with 9 years with CGEY in EMEA and the USA and he managed / transformed the contact cenetr and sales and service infrastructures for Bellsouth (now ATT South and ATT Mobility) in addition to launching the eCommerce channel. YHe has been based in Atlanta (great airport!) for 20 years and currently Chairs the Leadership Council of the Technology Association of Georgia (TAG) and leads the the Social Media Council and the CRM society. He is married with two daughters and a growing "crew" of grandchildren.
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Feb. 29, 2012
Graham Clark
and
16 other people
answered this question
What does sales want more: qualified leads or early leads?
As a practicing sales manager and sales person what I want more than anything is awareness of the lead generation process and status and a clear and communicative handover with clear expectations .. in an ideal world it is kind of like a football game ... more
Oct. 6, 2011
Oct. 6, 2011
answered this question at this roundtable
Oct. 6, 2011
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Sept. 30, 2011
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