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Greg Goodman

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Director, Information Systems, Pate Engineers, Inc.

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Jan. 11, 2010

Greg Goodman answered this question

Job description and skills for working with a managed services vendor?

Some thoughts on the matter that you may find useful:
This sounds like a vendor relations management / services coordination position. Possible titles: IT Services Manager, IT Operations Manager. Duties include: requirements analysis; writing RFPs and conducting vendor search, evaluation and selection; negotiating and managing contracts ... more

Human Resources

Information Technology

Managed Services

Oct. 22, 2009

Greg Goodman and 7 other people answered this question

Is Web-Based CRM Software the only answer for Small Business?

The thing I find most attractive about a web-based service is the low cost of maintenance, in terms of the support expertise and responsibility you have to assume.
You don't own it, and you don't have to support it. You don't have to buy and maintain ... more

Oct. 19, 2009

Greg Goodman answered this question

Open source project management tools: is "free" worth it?

I understand the question to be "How can I best manage the project of evaluating these options?"
My answer is "You do it the same way you do any product evaluation."
1. Know what your requirements are first. (If you don't know enough about the state of ... more

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