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Aug. 2, 2011
Guy Harris
answered this question
What are your tips for communicating with difficult team members?
I generally suggest keeping comments directed solely towards behaviors and away from emotions, motivation, attitude, or any other subjective observation. When we speak about behaviors and their impact rather than our opinion or interpretation, we keep the conversation focused on things that are hard to ... more
June 24, 2011
June 18, 2011
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