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Guy Jackson

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Senior Director

88 points

Senior Sales Director for a large IT company. Have over 15 years experience selling CRM, Email Marketing, and Lead Generation/Lead Nurturing software.

Guy Jackson asked a question

Jan. 12, 2011

What are some examples of mobile websites using HTML5?

Information Technology

Mobile Web Sites

Mobile Wireless

Guy Jackson recommends this answer by Chris Selland

Jan. 11, 2011

Do you add everyone that wants to connect on LinkedIn?

Essentially same answer as Trevor and Richard. I use LinkedIn pretty extensively, and the entire point and value of the platform is in being able to leverage and connect relationships with people you KNOW. If you start connecting with those you don't know - it ... more

Social Netowrking

Guy Jackson recommends this answer by Ardath Albee

Jan. 7, 2011

Sales Productivity in 2011 : What Are the Big Picture Issues?

Hi John,
I think marketing impacts and assists need to factor in here somewhere, if we're talking big picture view. Are the leads getting better? Is that impacting what Reps are achieving? Is the sales collateral more focused on the end stages of a buyer's process ... more

Guy Jackson and 1 other person answered this question

Jan. 7, 2011

Conference room names: any ideas for naming our conference rooms?

This is an interesting question. Although we don't have a lot of conference rooms at my office. I'll give a few suggestions. My advice would be to name the conference rooms after monuments within your area. Another suggestion is to name the conference rooms after ... more

General Management

Human Resources

Conference Rooms

Guy Jackson recommends this answer by Trevor Usken

Jan. 4, 2011

Top Customer Service Thought Leaders and Influencers to Track in 2011?

Justin Flitter - http://www.zendesk.com/
http://www.focus.com/profiles/justin-flitter/public/
Jordy Leiser - http://stellaservice.com/
http://www.focus.com/profiles/jordy-leiser/public/
Adele Berenstein - http://www.satisfactionsecrets.com/
http://www.focus.com/profiles/adele-berenstein/public/
Dean Van Leeuwen - http://www.tomorrowtoday.biz/
http://www.focus.com/profiles/dean-van-leeuwen/public/
Tim Sanchez - http://deliverbliss.com/
http://www.focus.com/profiles/tim-sanchez/public/
Jeannie Walters - http://www.360connext.com/
http://www.focus.com/profiles/jeannie-walters/public/
Mike Wittenstein - http://www.mikewittenstein.com/
http://www.focus.com/profiles/mike-wittenstein/public/
Brad Nichols - http://www.clientometry.com/
http://www.focus.com/profiles/brad-nichols/public/
Jennifer Berkley Jackson - http://www.theinsightadvantage.com/blog/
http://www.focus.com/profiles/jennifer-berkley-jackson/public/
Jeanne Bliss - http://www.customerbliss.com/
http://www.focus.com/profiles/jeanne-bliss/public/
Lynn Hunsaker - http://www.clearaction.biz/
http://www.focus.com/profiles/lynn-hunsaker/public/
Jill Griffin - http://www.loyaltysolutions.com/
http://www.focus.com/profiles/jill-griffin/public/
Keith Fiveson - http://www.itesa.com/
http://www.focus.com/profiles/keith-fiveson/public/
Dick Lee - ... more

Customer Service

Customer Experience Management

Guy Jackson recommends this answer by Becky Denniston

Jan. 4, 2011

Top Cloud Computing Thought Leaders and Influencers to Track in 2011?

I agree with Ben and Reuven. I would also say:
Ben Kepes: http://www.focus.com/profiles/ben-kepes/public/ @benkepes
Reuven Cohen: http://www.focus.com/profiles/reuven-cohen/public/# @ruv
Adron Hall: http://www.focus.com/profiles/Adron-Hall/public/# @adronbh
Scott Archibald: http://www.focus.com/profiles/Scott-Archibald/public/# @Scott_Archibald
Martijn Linssen: http://www.focus.com/profiles/Martijn-Linssen/public/# @MartijnLinssen
Mark Murphy: http://www.focus.com/profiles/Mark-Murphy/public/# @MarkCMurphy
Andi Mann: http://www.focus.com/profiles/andi-mann/public/# @AndiMann
Igor Papirov: http://www.focus.com/profiles/Igor-Papirov/public/# @ipapirov
Dennis Morgan: http://www.focus.com/profiles/Dennis-Morgan-2/public/#
Paul Miller: http://www.focus.com/profiles/Paul-Miller/public/# @PaulMiller
Justin Pirie: http://www.focus.com/profiles/justin-pirie/public/ @justinpirie more

Information Technology

Cloud Computing

Cloud Computing Leaders

Guy Jackson asked a question

Dec. 17, 2010

What’s the relationship between the world of ITIL and the world of Quality Assurance?

Information Technology

Itil Assessment

Guy Jackson asked a question

Oct. 19, 2010

What is Tri-mode Triple mode (tri-mode)?

Information Technology

Mobile Wireless

Guy Jackson answered this question

Oct. 14, 2010

What is Active Content?

Active Content is program code that is embedded in web pages. When a web page is pulled by a client browser the code automatically downloads and begins to execute itself on a user€™s workstation. more

Information Technology

Guy Jackson answered this question

Oct. 14, 2010

What is a Block Code?

A block code is a channel code that allows a communication system to transmit digital data reliably over a connection that is unreliable due to channel noise. The block code accomplishes this through error correction. more

Information Technology

Guy Jackson asked a question

Oct. 13, 2010

What is IS-634?

Information Technology

Guy Jackson asked a question

Oct. 8, 2010

What is ReFLEX?

Information Technology

Guy Jackson asked a question

Oct. 7, 2010

How does one develop and enforce a mobile GRC (governance, risk & compliance)?

Information Technology

Compliance and Enforcement

Mobile Device Management

Guy Jackson asked a question

Oct. 3, 2010

What is Availability?

Information Technology

Guy Jackson asked a question

Sept. 24, 2010

What feature(s) of a BI system do you use the most?

Information Technology

Business Intelligence

Business Intelligence Applications

Guy Jackson asked a question

Sept. 24, 2010

What is business continuity?

Information Technology

Business Continuity

Business Intelligence

Guy Jackson asked a question

Sept. 23, 2010

What is RRS Round Robin Scheduling?

Information Technology

Round Robin Scheduling

Guy Jackson answered this question

Sept. 21, 2010

What is Collaborative Master Data Management?

Collaborative Master Data Management (CMDM) is software from SAP developed to overcome the diverse challenges of data integration in sophisticated business environments. CMDM works to integrate between platforms, physical locations, and even vendors. more

Information Technology

Business Intelligence

Collaborative Master Data Management

Guy Jackson answered this question

Sept. 19, 2010

What is Speech Coding?

Speech coding is the process of compressing the data contained in digital audio signals that contain speech. Only data that can be understood by the human auditory system is transmitted. more

Information Technology

Guy Jackson answered this question

Sept. 17, 2010

What is DSS: Digital Signature Standard?

Digital Signature Standards (DSS) were created by the U.S. National Security Agency (NSA) and can be defined as the digital signature algorithm (DSA) that creates a digital signature for the verification of electronic documents. more

Information Technology

Digital Signature Standard

Guy Jackson answered this question

Sept. 13, 2010

What is a Collision?

In security terminology, a collision is when two systems transmit data on the same wire at the same time. Commonly, a network is set up so that different devices take turns using the same signal so as to avoid a collision. more

Information Technology

Guy Jackson answered this question

Sept. 11, 2010

What is Airtime?

Airtime is the time between the start of call involving a cellular phone and the end of that call. It does not include any of the transmission time before connecting or after disconnecting the call. more

Information Technology

Guy Jackson answered this question

Sept. 10, 2010

What is a PCN Personal Communications Network?

A Personal Communications Network (PCN) is a standard used in Europe and Asia for digital mobile phone devices that operate at 1800 MHz. PCNs characteristically include coverage indoors as well as outdoors. more

Information Technology

PCN Personal Communications Network

Guy Jackson answered this question

Sept. 9, 2010

What is SM Spatial Multiplexing?

SM: Spatial Multiplexing (SM) is a technology that significantly increases the bit rate in a wireless radio link by exploiting multiple antennae at both the CPE and BS, without any additional power or bandwidth. SM also offers a linear increase in spectrum efficiency under specific ... more

Information Technology

Spatial Multiplexing

Guy Jackson asked a question

Sept. 8, 2010

When will CRM turn into XRM (anything relationship management)?

CRM Software Packages

Relationship Management

Guy Jackson answered this question

Sept. 8, 2010

What is MLD Maximum Likelihood Detection?

MLD Maximum Likelihood Detection is used in order to detect signals in a mobile network. It is specifically intended for finding multiplexed signals. It is considered the optimal technique of doing so. more

Information Technology

Maximum Likelihood Detection

Guy Jackson answered this question

Sept. 8, 2010

What is a Forward Channel?

A forward channel is a transmission link that connects a central communication hub to a user terminal. This channel is also referred to as a forward link and is typically faster than return channels. more

Information Technology

Forward Channel

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