Focus

Connect with the world's leading business experts.

Get instant access to their expertise via world–class Q&A, Research, and Events.

Halley Farrell

Follow Following Unfollow

Client Operations, Focus

50 points

In 2008, I joined the Focus team to assist the finance department, lending a hand with outbound marketing efforts and trade shows. I am currently a member of the Operations team and involved in the development, implementation and execution of ...

In 2008, I joined the Focus team to assist the finance department, lending a hand with outbound marketing efforts and trade shows. I am currently a member of the Operations team and involved in the development, implementation and execution of product delivery to our clients.

Education: B.A. History with an emphasis in Modern Europe from the University of San Francisco.

» read more » read less

Halley Farrell is now following Kevin Gaither and 15 other people

March 10, 2011

Halley Farrell recommends this answer by Kristin Peoples

March 10, 2011

Are there any other ways to build good credit besides paying credit card and loan bills on time?

1. Look into getting store credit cards. As you pay on time each month that information will be reported to the credit bureau.
2. Take out a car loan. There are lot of good deals out there. You may be able to trade your car in ... more

Financial Services

Merchant Services

Halley Farrell is now following

Feb. 4, 2011

Halley Farrell recommends this answer by Lori Janjigian

Feb. 4, 2011

What is the best way to sell to women?

Maybe I'm supposed to be offended by this question, but I'm not...yet. It depends what you're trying to sell, but women may have different concerns than men, so the pitch may, in fact be different. My objections may be different than a man if I'm ... more

Halley Farrell recommends this answer by John McCoy

Feb. 3, 2011

Do imports from China drive higher rates of innovation in the United States and Europe?

It seems to me, that there’s a symbiotic relationship here. Higher rates of innovation in the US and Europe drive more imports from China and the resulting profits in turn drive more R&D and innovation here in the west.
China has positioned itself as a ... more

Information Technology

Halley Farrell recommends this answer by Michael Schmier

Jan. 27, 2011

Why is President Obama making competitiveness a key theme of his new economy policy?

"Competitiveness" is something every American can relate to. It's part of our "cultural" DNA. Obama can also tie "competitiveness" as a requirement for job creation in the U.S. This then gives him a platform to discuss his more specific initiatives that, in his opinion, promote ... more

Competitiveness

Economic Policy

Halley Farrell recommends this answer by Michael Hess

Jan. 20, 2011

What are some things that employers can do to foster employee engagement?

One word: Culture.
Two words: *Genuine* Culture.
Too many companies talk a good game about culture and then try to manufacture one. But having motivational signs and a fusball table is not culture. Culture is an honest, trust-fostering, fun, respectful, reasonably egalitarian environment of employees ... more

Employee Engagement

Employee Motivation

Halley Farrell recommends this answer by Erica Kawamoto Hsu

Jan. 20, 2011

Do internet instant messaging solutions hinder or increase productivity on the workplace?

I agree with Drew. I'd say they increase productivity for me, especially because my job requires me to coordinate with others to get things done. I can easily ping someone to confirm an item or get an answer, facilitate/make a decision, and execute on a ... more

Instant Messaging

Halley Farrell recommends this answer by Jessica Groopman

Jan. 20, 2011

What are some good ways to increase employee bonding?

I always find spending a little time outside of the office can do wonders. In the context of bonding, it can be really powerful to see someone operate outside of the work sphere. Also it removes the pressure of "is it okay for me to ... more

Human Resources

Halley Farrell recommends this answer by Trevor Usken

Jan. 11, 2011

Do you add everyone that wants to connect on LinkedIn?

No, I don't add everyone who wants to connect. I always do a background check on people trying to connect with me. How do I know them? Have we done business? Why are they trying to connect with me? I don't like LIONs and I ... more

Social Netowrking

Halley Farrell recommends this answer by Sylvia Kudzuma

Jan. 7, 2011

Are most Groupon merchants losing money?

Groupon is a great tool because it’s a cheap form of advertising that allows for a great amount of exposure. Most people, ( myself included), participate in deals like $10 for $20 worth of merchandise because we gravitate towards cheap deals in such a tough ... more

Halley Farrell recommends this answer by Sarah Miller

Jan. 7, 2011

What are some effective motion techniques to use at trade shows?

There are some obvious answers here such as looking professional, always smiling, having good posture and body language, not looking distracted, tired, or annoyed, all promote a welcoming disposition when attendees are near your booth.
I believe how you manage your trade show booth all depends ... more

Events and Trade Shows

Trade Show Exhibit

Halley Farrell recommends this answer by Vanessa Castiglioni

Jan. 7, 2011

Help, I sit in a cubicle! What do I do?

While many opt for an exercise ball, I have personally looked into and considered investing in a treadmill desk (http://www.treadmill-desk.com/) . Not only will people avoid the shutting down of body parts, as mentioned in Tom's post above, but it will also keep people focused ... more

General Management

Halley Farrell and 4 other people answered this question

Jan. 7, 2011

As an angry customer, what response do you expect from customer service?

Customer service representatives help ease my frustration by being accountable and taking my concern or issue seriously. To echo sentiments above, nothing sets the tone better than a sincere apology for whatever mishap or problem I, as a customer, have experienced. I’ve found the following ... more

Customer Service

Customer Service Recovery

Following 4 Topics

Information Technology

Following 16 People

Followed by 42 People

Knowledgeable in 1 Topic

Customer Service

#93 of 741