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Jennifer Payne

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Manager, Management Development, Training & Employment, Tops Markets, LLC

80 points

SPHR certified HR professional with 12+ years experience in the retail industry. Experience in employee & labor relations; hiring, onboarding & retention; and management development & training. Current focus is talent management & development (store management & corporate office).

WEB: Women of HR

Feb. 17, 2012

Jennifer Payne recommends this answer by Scott Albro

Is there any value to churning your existing talent base just to get some new energy in the company?

Charlie, this is classic social media/internet group think. The consensus today is that poor performance and stagnation is a leadership problem as opposed to a talent problem. And there's a reason for this - true leaders are outnumbered. Moreover, if they are truly leading they ... more

Human Resources

Corporate Culture

Employee Engagement

Feb. 2, 2012

Jennifer Payne and 3 other people answered this question

What do you hate about 360 feedback tools?

This is true. However, I've had experiences where a particular manager's style was so bad that direct reports would never complete an evaulation if anonymity couldn't be guaranteed. Then again, maybe in those cases a 360 isn't going to do much good anyway. I think ... more

Human Resources

Employee Feedback

Executive Development

Executive Leadership

Jan. 31, 2012

Jennifer Payne and 9 other people answered this question

Would you choose HR again?

Yes I would. My perception of what HR is and can be has changed drastically over the years. I sort of "fell into" HR early on; at that point my perception was that is was all about legal regulations, hiring/firing, and dealing with issues. Since ... more

Human Resources

Human Resources Career

Jan. 27, 2012

Jennifer Payne recommends this answer by Scott Albro

Beyond the resume: What qualities (flexibility/accountability) are essential when hiring a new employee?

Ownership is the most important quality for any employee to have, including new hires. There are lots of smart, hard working, good people in the workforce. Very few of them know how to "own" their work whether it be a small task or a larger, ... more

Human Resources

Jan. 18, 2012

Jennifer Payne answered this question

Are you an HR lifer?

Charlie, I agree that there is inherent value in HR pros being pulled "from the line." I think those individuals come with an acute sense of what's best for the business as they make decisions. However, I never worked on the line with my company ... more

HR Professionals

Jan. 18, 2012

Jennifer Payne is now following Michael Carty and 14 other people

Jan. 17, 2012

Jennifer Payne recommends this answer by JAMES PAPIANO

Are HR qualifications essential for getting ahead in HR in 2012?

Required for success in 2012, no.
But over the course of a career, there are two factors that make certification valuable. First, as Jennifer points out, certification is a platform for professional development and continuous learning. It is not a guarantee, but it is an ... more

Jan. 12, 2012

Jennifer Payne and 5 other people answered this question

What are you going to do to make work suck less in 2012?

Playing off of what Steve said, I think there is so much value in ALWAYS remembering that we are ultimately dealing with people. Regardless of what you are working on - new or improved processes, updated policies, technology implementation - there is always a human ... more

Human Resources

Employee Engagement

Work Environment

Dec. 23, 2011

Jennifer Payne and 6 other people answered this question

When interviewing candidates, what's more important to you: values or skills?

I see cultural fit as the single most important factor in hiring decisions, and personal and professional values certainly tie into this. While certain skills are going to be the ante to even be considered, if a candidate is not going to fit the culture ... more

Human Resources

Company Culture

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