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Jim Locke

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Principal, ResultWorx Technology Group, Inc.

28 points

With over 20 years of experience working in information technology, business, and non-profit organizations, I have an excellent knowledge of the appropriate technology solutions for most business issues and I can communicate these in terms that any executive or organization can understand.

WEB: SMBTN Community

Feb. 14, 2011

Jim Locke is now following

Feb. 14, 2011

Jim Locke is now following

Nov. 22, 2010

Jim Locke and 4 other people answered this question

What are the best accounting systems for SMBs?

It really depends on your business. Quickbooks is certainly the most popular accounting system we see operated in small businesses with 1-50 employees but it is certainly not appropriate for all companies or industries. Manufacturing environments and those businesses that need to manage inventories may ... more

Information Technology

Accounting Firms

Accounting Software

Nov. 18, 2010

Jim Locke and 1 other person answered this question

What are some handsets that I can use with various telephony platforms?

Cisco and Polycom both support a wide variety of UC systems, both on and off-premise. However, in many cases, the software on the phone varies from vendor to vendor. Virtually all of the devices will permit you to flash new software to the phone but ... more

Information Technology

Nov. 18, 2010

Jim Locke and 1 other person answered this question

What is the need for document management?

Two of the largest expenses that businesses face are for office space and personnel. Document management solutions have the ability to impact both those costs by reducing the amount of space needed for file storage and the time it takes to retrieve, duplicate and transfer ... more

Information Technology

Document Management

Document Management Solutions

Nov. 18, 2010

Jim Locke and 1 other person answered this question

Cloud-based telephony - are you using it? Are you planning to?

I think cloud-based (hosted VOIP) are definitely the direction most small-to-medium sized businesses will go with their phone systems. We have used it for the past 3 years. Such solutions often offer feature sets, redundancies and a lower cost of service than comparable on premise ... more

Information Technology

Cloud Communications

Nov. 18, 2010

Jim Locke answered this question

How common is it to change carriers?

Generally, I see people stick with their carrier of choice unless their is a very compelling reason to change. In my experience, service price is not a very compelling reason to change providers, especially when you can call the carrier and usually get some sort ... more

Information Technology

Mobile and Wireless

Mobile Carriers

Nov. 18, 2010

Jim Locke and 3 other people answered this question

How important is it to know the influencers in your industry?

I agree with Amy. Interaction with influencers keeps you current on important industry trends and information, develops peer interaction and raises the bar on how you do business overall. In order to build credibility with influencers, you have to bring your "A" game to every ... more

Industry Leaders

Small Business Advice

Small Business Strategies

Nov. 18, 2010

Jim Locke and 28 other people answered this question

Should a small business use a Facebook Page instead of a Web Site?

Expanding on Richard's remarks about Facebook presence depending on your business or target audience, I am not sure I agree. I think a Facebook presence is rapidly becoming a business reality. When you consider that Facebook has approximately 500M active users, broad based demographics and ... more

Nov. 14, 2010

Jim Locke and 1 other person answered this question

I'm a self-employed consultant. Am I entitled to holiday pay or any other benefits from my client?

No, you are not directly entitled to holiday pay or benefits from your clients. However, you may be able to achieve some benefits indirectly by establishing both regular and holiday schedules that closely mirror those of your clients and advising them that you charge extra ... more

Human Resources

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