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Jan. 3, 2011
Joan Koerber-Walker
and
15 other people
answered this question
Top Customer Service Thought Leaders and Influencers to Track in 2011?
Kate Nasser (http://katenasser.com http://twitter.com/katenasser) is an excellent example of a CS thought leader. She consistently shares quality information online, via videos, and face to face with clients and audiences. Her information is fact based, practical and focused where it belongs, on improving the experience for ... more












