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Jodie Steiner

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Customer Service Rep

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Jodie Steiner asked a question

April 13, 2010

Have you used the snom 300 IP phone?

Information Technology

Jodie Steiner asked a question

March 1, 2010

What are the top multifunction printers in the market?

Information Technology

Multifunction Printers

Office Equipment

Jodie Steiner asked a question

May 19, 2009

Does anyone know of an application that can run SIP on a mobile device (Blackberry, iPhone, etc)?

Information Technology

Jodie Steiner and 4 other people answered this question

May 13, 2009

I love chat. I have managed programs that used Chat/E-Mail globally. We skilled the chat agents because of service level agreements., and email agents can easily do both since most e-mail SLAs are more flexible.
I’ve found that Customer Satisfaction via chat is actually good ... more

Customer Service

Contact Centers

Jodie Steiner and 3 other people answered this question

May 13, 2009

What is the best Teleconference Service?

A lot of the big carriers sell (or resell) online and it’s hard to tell what’s good. I’d recommend Intercall for business. They give better (or at least equal) service than the large telecom providers. They only do conferencing, and they do it well.
They ... more

Customer Service

Information Technology

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