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John Lake

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Performance Consultant, JDLake Communications, LLC

84 points

Business Culture Consultant/Trainer
Helping organizations retain the talent they don't know they are about to lose.

April 8, 2012

John Lake and 9 other people answered this question

What are your views on social influence scores?

Personally, I am only familiar with Klout and found it a drivel-laden novelty. I don’t know (nor now care about) its algorithms, so the labels they use mean nothing and the graphs are useless.
TwitSprout gives me the data I am interested in from an ... more

March 13, 2012

John Lake and 10 other people answered this question

What do you think of the new iPad launch?

There was an iPad launch?
Oh, well.
Just another piece of technology I don't need and cannot afford. more

Information Technology

Jan. 8, 2012

John Lake recommends this answer by Dan Belanger

Will inside sales continue to replace field sales?

No. Not as long as Humans remain Humans. People still need to have face-to-face contact. Are things the same as 20 years ago? We've simply added other allied methods of communication, and have adjusted some of the age old methods. Events and environment are different; ... more

Inside Sales Tactics

Nov. 23, 2011

John Lake recommends this answer by Kim Albee

What should B2B marketing’s top priority be: acquiring leads or engaging with customers?

Marketing's #1 priority should be to build awareness for the company in its target marketplace. Now that the Internet is a primary vehicle for doing that, acquiring new leads is a great way to measure how well that awareness and branding is working. Another measure ... more

Customer Service

Customer Experience Management

Sept. 23, 2011

John Lake asked a question at this roundtable

Analyzing the American Jobs Act [9/23 @ 11 am]

How will the American Jobs Act impact "independent contractors"?

General Management

Human Resources

Sept. 23, 2011

John Lake is now following Daniel Bloom and 1 other person

Sept. 23, 2011

John Lake asked a question at this roundtable

Analyzing the American Jobs Act [9/23 @ 11 am]

What are the "downsides" of the American Jobs Act for small businesses?

General Management

Human Resources

Sept. 14, 2011

John Lake recommends this answer by Tim Fitch

How do you measure customer value and should you treat different customers differently?

In my experience if you apply the true costs of servicing your customers the top 20% produce more than 100% of the profit. The long tail needs to be carefully analysed so that costly customers are gently removed or the cost of servicing reduced. When ... more

Customer Service

Customer Experience

Aug. 14, 2011

John Lake recommends this answer by Linda Haft

POLL: Klout is a legitimate metric of online influence (Agree or Disagree)

I used to pay a fair amount of attention to my Klout score. I post quite a lot - primarily about HR topics. To my surprise I find that I'm an "influencer" about puppies! Yes, I have posted a few pics on my facebook page ... more

July 3, 2011

John Lake recommends this answer by Rick Cartwright

POLL: Are you in favor of ending tax cuts for the wealthy as part of a deficit reduction program?

The entire tax system is not working, so instead of talking about taxing specific 'classes' or income levels, let's deal with basic issues. Fix the tax system, eliminate waste, and shrink government. Yes, we have serious social issues too, but entitlements also need a rework. ... more

June 29, 2011

John Lake recommends this answer by John Staple

How can Gen Y shake the "lazy" perception?

I agree with Brenden - this is nothing new. Every generation feels that the one following it somehow lacks the character or fortitude of the one preceding it. This is just human nature. As Owens Lee Pomeroy said, "Nostalgia is like a grammar lesson: you ... more

Human Resources

Generational Differences

May 30, 2011

John Lake recommends this answer by Craig Brennan

What's the one piece of advice you would give to an entrepreneur who is looking to start a company?

3 things:
1. 9-5 does not exist anymore.
2. Don't get hung up on titles because your job description includes so many roles you won't know which one to give yourself.
3. Expect to never get paid on time and to have to fight, both metaphorically and sometimes ... more

Entrepreneurship

Following 2 Topics

Customer Service

Following 2 People

Followed by 6 People

Knowledgeable in 18 Topics

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American Jobs Act

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