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John Sauer

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Agent Manager, NW Master Agent Program

129 points

Telecommunications sales and marketing professional with expertise in VOIP solution design and implementation. Lean Six Sigma Green Belt with experience in Disaster Recovery, HIPPA, SOX and other compliance areas that impact voice and data networks. Carrier master agent with the ...

Telecommunications sales and marketing professional with expertise in VOIP solution design and implementation. Lean Six Sigma Green Belt with experience in Disaster Recovery, HIPPA, SOX and other compliance areas that impact voice and data networks. Carrier master agent with the ability to provide voice and data to just about any business anywhere in the United States.

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June 17, 2011

John Sauer and 7 other people answered this question

Does adding more bandwidth solve issues of jitter and latency?

Bandwidth capacity is only one factor that impacts call quality. To Derek's point, a QOS solution is really the only way to maintain voice quality. Some voice/data consultants can successfully shortcut a true QOS solution by dedicating access to voice traffic or balancing the volume ... more

Information Technology

May 27, 2011

John Sauer and 6 other people answered this question

Encryption & security have major business implications. Who should make these decisions?

The need to encrtypt or otherwise protect the transmission of data is usually driven by a mandate to comply with federal or trade regulations. Medical and financial vertical markets have been the first to feel pressure for encrypting voice and other transmitted data and the ... more

Information Technology

May 12, 2011

John Sauer and 3 other people answered this question

What are the drawbacks of telecommuting?

Hi Caty,
One factor to consider when putting a workforce out to telecommute is how important is face to face interaction to the business? Telecommuting can bring voices and images together more or less successfully [depending on a very wide range of technology issues] but if ... more

Human Resources

Talent Management

May 9, 2011

John Sauer and 3 other people answered this question

What are some tips for developing a disaster recovery strategy?

Just about every major industry has state or federal regulations regarding disaster recovery or business continuity. Check with your ruling body [i.e. the SEC] to ensure that whatever you are planning will keep your company compliant. more

Information Technology

Disaster Recovery

May 3, 2011

John Sauer and 2 other people answered this question

What obstacles must Telcos overcome in order to have a competitive place in the cloud game?

In many ways cloud services are the new dot-com. Everyone is rushing in with thoughts of huge profits but with investor driven debt loads that will become anchors if the company cannot be profitable. I would not use or recommend a cloud service that did ... more

Information Technology

Cloud Computing

Feb. 3, 2011

John Sauer and 1 other person answered this question

what security considerations should I make when considering a UC phone system?

I would agree with Daniele. Unencrypted communication opens the door to security risks and also is a violation of many regulations such as HIPAA. It is the greatest security threat we see in UC. We are using SonicWALL appliances because of the benefits they offer ... more

Information Technology

Unified Communications

Feb. 3, 2011

John Sauer and 5 other people answered this question

If I need 5 9's uptime do I have to use a premise solution or can I go with hosted/managed solution?

Christopher,
Regardless of the stated reliability of a provider or designed solution, you increase your 9's with the amount of the solution you can control. A premise based solution gives you more opportunity to to provide 9-building reliability with tools such as N+1 failover, copper ... more

Information Technology

Jan. 24, 2011

John Sauer and 2 other people answered this question

Where to go for qualified new business leads for my Home heating business?

Ron,
To get qualified leads in any instance you either need to qualify them yourself or pay someone to qualify them. Sites such as Angie's list are great ways to get leads especially if you have customers willing to refer you. But, you pay for ... more

Jan. 12, 2011

John Sauer answered this question

What is in store for us with all the virtual technologies emerging from the gaming industry?

Kinect is hardly a new technology. Versions of motion sensing gaming controllers have been marketed at gaming systems since the early 80's. Kinect is something old becoming something new again.
Most of the technologies adapted for game play have come from either medical device interfaces ... more

Information Technology

Jan. 12, 2011

John Sauer and 3 other people answered this question

Does a company that uses SIP trunking need to purchase additional Internet connectivity bandwidth?

Definitely maybe. If you have existing bandwidth and you are going to bring in SIP, it depends on amount of bandwidth you have available, the quantity and compression of the trunks and how much margin of safety or other usage you want to maintain.
If ... more

Information Technology

Hosting and Bandwidth

Nov. 29, 2010

John Sauer and 10 other people answered this question

Hi Michael,
I am a big fan of your products, absolutely wonderful!
There is alot here about Cisco, Avaya and ShoreTel, all excellent systems. For in installation your size you might also want to consider Allworx. It offers the same benefits about nearly half the ... more

Information Technology

Telecommunciations

Oct. 11, 2010

John Sauer and 46 other people answered this question

Small Business Social Media: Does it even work?

Craig,
FaceBook and other social sites are filled with thousands of businesses that attract thousands of people...and not. Businesses that target consumers [B2C] have more opportunity to build a following [and drive sales] through the sharing of relevant content. Businesses that are business focussed [B2B] ... more

Small Business Consulting

Oct. 7, 2010

John Sauer and 12 other people answered this question

I know VOIP is great Technology, but would it make sense to go completely VOIP in a Medical Center?

Paul, one benefit to POTS lines in a redundant setup is that if the power to the building goes down, the POTS lines won't. Most better premise-based VOIP phone systems have analog ports and many VOIP providers are now offering devices that will accept both ... more

Information Technology

Oct. 6, 2010

John Sauer and 66 other people answered this question

Can anyone recommend a good Telecomm consultancy?

Try Northwest Information Services in Portland Oregon, http://www.northwestinformationservices.com/Home_Page_CDAT.html. Glenn Sexton is the Principle and a very ethical consultant. more

Sept. 13, 2010

John Sauer and 2 other people answered this question

How does a SIP-PSTN gateway fit into a VoIP solution?

Wayne,
The SIP gateway is the device or appliance that translates the SIP signal into a phone signal. These can be very effective [or not] depending on the type of gateway, the make and model of the phone system and the provider of the SIP ... more

Information Technology

SIP-PSTN Gateway

Sept. 10, 2010

John Sauer published a brief

The 4 Unified Communications Questions Every Enterprise Should Ask

General Management

Information Technology

Telecommunications

Aug. 3, 2010

John Sauer and 34 other people answered this question

CRM adoption: How do you get sales reps to use your CRM system?

Hi Dan,
If using CRM is an established business process, then a salesperson is obligated to use it or get another job. Compliance is as simple as that. If the policy is adhered to at all levels of the company, it will produce 100% compliance. ... more

July 5, 2010

John Sauer and 5 other people answered this question

Focus Research Insight: 59% of Enterprise Phone System buyers look at VoIP to increase efficiency..

SIP is coming into its own with implementations that enable QOS and deliver significant savings over PRI solutions. It is no longer a low cost/low quality solution. with adequate bandwith and the right hardware on each end, users can now have HD voice over SIP. ... more

Information Technology

Focus Research Insight

June 24, 2010

John Sauer and 9 other people answered this question

How reliable is business voip?

VOIP is as reliable as the speed and available bandwidth of the circuit allows. PRI delivered over a T1 or similar is a proven, reliable method of IP delivery. Multiple channels of voice delivered over a DSL connection is usually a recipe for failure. SIP ... more

Information Technology

Voip Phone Systems

June 9, 2010

Tarry Masters selected a best answer for

Does commision determin salary, or just the oposit?

Costs of the employee determined in costs of doing business, business taxation, vs personal taxation (trades)?

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