Share what you know with millions of people

Focus is the best place to turn what you know into remarkable content

×

Jonas Skoglund

Follow Following Unfollow

0 points

Aug. 3, 2011

Jonas Skoglund and 1 other person answered this question

What do you do to encourage readers to subscribe to the RSS feed for your blog?

Put a button with an RSS-icon somewear near the content. Since it's usually advanced users who is looking for the rss-feed I dont think it needs to be particular dominant. more

Business Blogging

Jan. 20, 2011

Jonas Skoglund recommends this answer by Whit Gurley

Will the mobile phone overtake the computer for web access?

I don't think they're the only source of that prediction, and I don't think it's really up for debate; there's no way that mobile devices are going to decline, and these days they're all good enough at surfing the web to compel people to make ... more

Information Technology

Jan. 20, 2011

Jonas Skoglund answered this question

What technology do you like to use to share events with your colleagues?

Jan. 20, 2011

Jonas Skoglund recommends this answer by Nick Hughes

Does it pay to create another site similar to Groupon?

At this point in the Social Buying game it is going to be difficult to gain a market share unless what you plan on selling a highly specific market. Groupon was a ground breaking site and developed their client base early, it is going to ... more

Local Advertising

Jan. 20, 2011

Jonas Skoglund and 6 other people answered this question

How bad does customer service have to be before you lodge a complaint?

Most people don't complain at all to the company but are happy to spread the word to their friends. There have been written several academic papers on that subject. more

Customer Service

Angry Customers

Complaint Management

Customer Loyalty

Jan. 20, 2011

Jonas Skoglund and 1 other person answered this question

What are the key questions to ask your audience when defining customer profiles/ personas?

Customer profiles usually include media exposure pattern, demographics and phychographics. If you wish to dive into the subject to better understand how these variables will effect the marketing strategies and tactics I suggest you read the excellent book "Consumer behavior" by Roger Blackwell
http://www.amazon.com/Consumer-Behavior-10th-Roger-Blackwell/dp/8131501841/re... more

Customer Service

Customer Profiling

Following 0 Topics

Following 0 People

Followed by 1 Person