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Jordy Leiser
Cofounder / CEO,
STELLAService Inc.
10 points
Co-founder and CEO of STELLAService, the authority for measuring and benchmarking customer service performance of online businesses.
WEB: STELLA shopper
Jan. 17, 2011
Jordy Leiser
recommends this answer by
Michael Hess
Top Customer Service Thought Leaders and Influencers to Track in 2011?
With the disclaimer that I didn't have the time to click on each and every link in the other replies, it seems to me that most of the people referred to are writers, speakers, evangelizers, and other "big thinkers" (and I say that in a ... more
