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Joseph Manna

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Community Manager, Infusionsoft

2 points

Aug. 17, 2011

Joseph Manna and 2 other people answered this question

Are there any real-world, current case studies that show the benefits and solutions Social CRM?

Mark,
I appreciate the quick response, but this isn't what I'm looking for. I'm looking for true social media + CRM + lead generation + analytics/reporting solutions. Marketo is a marketing automation software that does offer advanced segmentation (like Infusionsoft), but not truly in alignment with ... more

Aug. 17, 2011

Joseph Manna and 11 other people answered this question

Do happy employees create happy customers?

As an employee, I would say yes. When employees' opinions, needs and interests are valued, there is a reciprocal focus on customers. When employees feel respected, they will respect customers.
But prior, it's important to hire for culture and fit -- not skills. more

Customer Service

Human Resources

Customer Experience

Talent Management

Aug. 17, 2011

Joseph Manna is now following Tyler Garns

Feb. 22, 2011

Joseph Manna recommends this answer by Tyler Garns

Email Marketing Best Practices: What are your 3 tips for increasing your email open rates?

1) Be welcome in the recipients inbox. The biggest factor in open rates is "Do I know this person?" If you get an email from your mom, you'll open it no matter what the subject line is. So, the key here is to establish a ... more

General Management

Jan. 31, 2011

Joseph Manna is now following

Jan. 31, 2011

Joseph Manna is now following

Jan. 31, 2011

Joseph Manna is now following

Jan. 31, 2011

Joseph Manna recommends this answer by Carrie Hertz

What is Infusionsoft's corporate culture like?

Infusionsoft supports their employees' creativity and ideas to continuously find new and better ways to serve our customers. The atmosphere is relaxed, yet everyone is positive, works hard and is professional. Best place I've worked! more

Corporate Culture

Jan. 31, 2011

Joseph Manna recommends this answer by David Raab

What is the market share of the leading marketing automation vendors?

It's tough to measure share because so many firms are privately held. You also have to look at share in different segments, since the companies that serve small businesses are quite different from those that serve mid-size and large enterprises. The business to business and ... more

Marketing Automation

Marketing Automation Industry

Marketing Automation Vendors

Jan. 26, 2011

Joseph Manna and 6 other people answered this question

What marketing automation software integrates with CRM systems?

Infusionsoft is one of the only apps out there that provides Marketing Automation, CRM and Email Marketing all in one solution.
http://www.infusionsoft.com/
Let me know if you have any questions! :-)
--Joseph Manna more

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