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Karen Hagler

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President, MMP Canada

30 points

16 years of sales and marketing leadership in helping fortune 500 companies met and exceed their sales objectives.

WEB: http://www.mmpcanada.com/

May 6, 2011

Karen Hagler is now following Kelly Benish and 8 other people

May 5, 2011

Karen Hagler and 4 other people answered this question

Is it 'taboo' to mention to your prospect that their competitors are your current customers?

No I don't think so as long as you have your customers permission. If you have expertise in dealing with a particular industry and understand the concerns and challenges they face then the customer solution and experience should be better. As well the cost of ... more

Sales Intelligence

April 29, 2011

Karen Hagler and 6 other people answered this question

What social media monitoring tool is the best in the market?

Thank you very much for the information and tweeting it out.

Customer Service

Social Media Monitoring

April 29, 2011

Karen Hagler asked a question

What is the best and easiest blog to set up?

April 29, 2011

Karen Hagler and 6 other people answered this question

How can inside sales turn cold calling into smart calling?

People are busy today and don't want to be bugged on the phone. You need to know what you want to get out of the call. Is it an appointment? Is it an email address so you can put them on a list? Are you ... more

April 22, 2011

Karen Hagler recommends this answer by Jay Mandel

Should your SEO company also do your Social Media Marketing

It depends on your individual situation and agency. I certainly can make a case for SEO to be aligned with Social activity. I also can think of many reasons why some very tactical SEO agencies would be very dangerous for marketing if they tried social. ... more

April 22, 2011

Karen Hagler and 44 other people answered this question

What is more important: to resolve a complaint quickly or to acknowledge it quickly?

I think everyone has answered the question in the same manor acknowledge the issue and resolve and make the customer feel important. Actually if the customer complains you are lucky because you have the opportunity to save that relationship with that customer. The customer actually ... more

Customer Service

Social Customer Care

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