I’m a thought leader on social business and change management. And I specialize in holistically fusing people, process, and technology requirements to ignite positive change.

My transformational focus centers on business process design, definition, and the user experience, as well as valuation of strategic initiatives.

My almost 30 years of diverse corporate experience, spent in operations, marketing, sales management, and petroleum exploration, allows me to accelerate and elevate client success.

Additionally, I’m a valuation expert and designer of the ValueRight methodology and tool for social business valuation (and ROI) determination. The tool stands alone in the market.

My domain knowledge spans IT and software, supply chain management, petroleum exploration, and Internet retail.

I’m is an active participate in the SCRM Accidental Community on Twitter, a premier group of social business thought leaders.

Customer Service, Information Technology, Marketing, Operations, Sales, Small Business, Accounting Software, CRM, Marketing Automation, Advertising & Media, Energy & Utilities, Technology, scrm, crm, roi, strategic consulting, strategy, technology design,