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Kenn Dillon
May 8, 2011
Kenn Dillon and 17 other people answered this question
Will the massive Amazon outage inhibit SaaS and cloud software sales?
Information Technology
Operations
Sales
Cloud Computing
3 more topics
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Kenn Dillon
April 17, 2011
Kenn Dillon and 44 other people answered this question
What is more important: to resolve a complaint quickly or to acknowledge it quickly?
Customer Service
Social Customer Care
Social Media
45 Answers • Answer this question
Kenn Dillon
March 30, 2011
Kenn Dillon and 2 other people answered this question
What can companies learn from social customer care?
Customer Service
Marketing
Social Customer Care
Social Media
3 Answers • Answer this question

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